Guest reviews

Dear Ghada, Thank you for taking the time to share your positive review of Austria Trend Hotel Congress Innsbruck. We are delighted to hear that you found our property to be a nice, quiet, warm, and comfortable place. Our team takes pride in providing excellent hospitality, and we are pleased that it made your stay enjoyable. Best regards, Sebastian Wolak, MA General Manager

Dear Espagne, thank you for choosing Austria Trend Hotel Congress Innsbruck for your recent stay. We appreciate your feedback regarding the parking charges. We apologize for any inconvenience caused by this unexpected surprise. We are glad to hear that you had an overall nice stay and we hope to welcome you back next year. Mit lieben Grüßen/ Best regards, Sebastian Wolak, MA General Manager.

Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt bei uns im Austria Trend Hotel Congress Innsbruck rundum zufrieden waren. Wir werden Ihr positives Feedback an unser Team weitergeben. Mit lieben Grüßen, Sebastian Wolak, MA Hoteldirektor

Dear Caroline T, Thank you for choosing Austria Trend Hotel Congress Innsbruck and for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's location, modern and spacious bedrooms, cleanliness of facilities, and good customer service. We sincerely apologize for any inconvenience caused by the room thermostat not working and the water and hot drink supplies not being replenished. Your feedback has been duly noted and will be taken into account for future improvements. Regarding the breakfast, we apologize if it did not meet your expectations in terms of value. We appreciate your feedback and will consider it as we strive to enhance our offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Mit lieben Grüßen, Sebastian Wolak, MA General Manager

Dear Mr. W., Thank you for choosing Austria Trend Hotel Congress Innsbruck and for taking the time to share your positive experience. We greatly appreciate your kind words regarding our convenient location, modern facilities, cleanliness, and the friendly and helpful service provided by our staff. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Sebastian Wolak, MA General Manager

Dear Isabel, Thank you for your kind review of Austria Trend Hotel Congress Innsbruck. We are delighted to hear that you enjoyed our spacious and clean rooms, as well as our delicious breakfast. It is also wonderful to know that our staff provided exceptional service and were helpful throughout your stay. We appreciate your feedback and hope to welcome you very soon again. Best regards, Sebastian Wolak, MA General Manager

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sarah Trausnitzer Front Office & Reservation Manager

Dear Mr. H., Thank you for your wonderful review of Austria Trend Hotel Congress Innsbruck. We are delighted to hear that you had a thoroughly enjoyable stay and that our staff provided excellent service. We look forward to welcoming you back in the future. Best regards, Sebastian Wolak, MA General Manager

Dear Sara, Thank you for taking the time to share your feedback about your recent stay at Austria Trend Hotel Congress Innsbruck. We are delighted to hear that you found our staff helpful and friendly, and that you appreciated the cleanliness of your room. We also take pride in our eco-friendly initiatives, such as the automatic electricity system you mentioned. It is wonderful to know that you enjoyed our sauna and steam room, and that they provided a pleasant experience for your apres ski relaxation. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Sebastian Wolak, MA General Manager

Liebe Patricia, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Sarah Trausnitzer Front Office & Reservation Manager