Guest reviews

                                                Location
                                                1534 Reviews
                                            
9.5 /10

                                                Service
                                                1043 Reviews
                                            
9.2 /10

Latest reviews from our guest surveys

09.05.2024

8/10

09.05.2024

8/10

We enjoy our stay with you because of the location and being able to book a larger room which is quiet

09.05.2024

10/10

05.05.2024

9/10

03.05.2024

10/10

30.04.2024

9/10

29.04.2024

9/10

25.04.2024

4/10

25.04.2024

9/10

20.04.2024

10/10

18.04.2024

10/10

23.02.2024

10/10

I was impressed by the perfect cleanliness. The bed linen and towels were sparkling white. The bed and pillows are great and I slept like a baby. The breakfast was great and kept me charged during next 4 hour visiting the museum. Great hotel to stay. Strongly recommend.

Hotel reply

Dear Svetlana G., Thank you for taking the time to share your positive experience at Austria Trend Hotel Beim Theresianum. We are delighted to hear that you were impressed with the cleanliness of our hotel, including the sparkling white bed linen and towels. It is wonderful to know that you had a comfortable and restful sleep on our great bed and pillows. We are also glad that our breakfast provided you with the energy you needed for your museum visit. Your recommendation means a lot to us. We appreciate your kind words and look forward to welcoming you back in the future. Mit freundlichen Grüßen, Eva Sandtnerova Hoteldirektion - für das Team vom Austria Trend Hotel beim Theresianum

27.12.2023

10/10

I would like to share my impressions of our stay at the Austria Trend Hotel beim Theresianum. The hotel team comprises real professionals who deserve immense appreciation. The hotel maintains impeccable cleanliness, boasts a delightful design, and offers exceptional comfort and coziness. The room surpassed our expectations—it was spacious, modern, spotlessly clean, and incredibly comfortable, with a splendid view from the window, just as we desired. I sincerely hope that the hotel continues in the same outstanding direction. I would like to extend my heartfelt gratitude to the Reservation Agent, Tatiana Kaczmarská, and the reception staff! Dear team, thank you immensely for your exceptional service and assistance! Your friendliness, helpfulness, and constant smiles truly made our experience remarkable. You are undoubtedly the best.

Hotel reply

Dear Guest. Thank you very much for your reservation and stay at our Austria Trend Hotel beim Theresianum. We are looking forward for your next stay at our hotel. Best regards from Vienna, your Theresianum-Team

22.11.2023

9/10

3 night stay in very well situated hotel, 5 mins walk from the main train station and u bahn. St Stephan’s cathedral and city centre only 2 stops on the metro. Room and hotel were very clean, the beds were comfortable and staff were welcoming and friendly. Have booked to stay again next summer.

Hotel reply

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