Guest reviews

                                                Location
                                                1110 Reviews
                                            
9.6 /10

                                                Cleanliness
                                                491 Reviews
                                            
8.7 /10

                                                Service
                                                979 Reviews
                                            
9.5 /10

                                                Breakfast
                                                588 Reviews
                                            
8.3 /10

Latest reviews from our guest surveys

03.09.2025

9/10

03.09.2025

8/10

24.08.2025

10/10

24.08.2025

10/10

09.08.2025

10/10

24.07.2025

8/10

17.07.2025

10/10

14.07.2025

10/10

14.07.2025

9/10

12.07.2025

10/10

I always feeling in hotel welcomed.?

Hotel reply

Dear Inga, Thank you for your kind words. We are delighted to hear that you always feel welcomed during your stays with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon. Best regards, Austria Trend Hotel Anatol

09.07.2025

9/10

07.05.2025

9/10

It happened just once that a cleaning staff changed the towels and forgot to replace some of them. Otherwise things are very good. Particularly the kindness and efficiency of your staff whatever the post position. Rooms are spacious (except the size of the shower, may be!). I greatly appreciate the complimentary tea , herbal tea and coffee every day. I usually come in your hotel once or two times a year nad I always had a very good stay.

Hotel reply

Dear CW, Thank you for your positive feedback regarding your recent stay with us. We sincerely appreciate your kind words about our staff's kindness and efficiency, as well as your appreciation for the amenities we provide. We take note of your comment regarding the towel replacement and will ensure to reinforce our cleaning protocols to maintain our high standards. It is wonderful to hear that you enjoy the spacious rooms and complimentary beverages. We look forward to welcoming you back for another pleasant stay. Best regards, Austria Trend Hotel Anatol

06.04.2025

7/10

The elevator and the corridor are depressed and old, the manager is not kind, she was rude and I was located in the 7th floor without a functional phone. The room was pragmatic and very clean but the shower is tiny. If to summarize: I paid more for you hotel and got less.

Hotel reply

Dear Yif, Thank you for your feedback. We regret to hear about your experience with the elevator, corridor, and the issues you faced during your stay. Your comments regarding the service and room facilities have been duly noted. We strive to provide a pleasant experience for all our guests, and we appreciate your insights as they help us improve. Best regards, Austria Trend Hotel Anatol

31.03.2025

10/10

I used breakfast before end of January and I didn’t like fact -i went to breakfast room 45 minutes before breakfast ended but there was almost nothing to eat.It was a reason I didnt use breakfast service this time.

Hotel reply

Dear Inga, Thank you for sharing your feedback regarding your breakfast experience. We regret that the selection was limited during your visit and appreciate your comments, which help us enhance our services in the future. We hope to see you very soon again! Best regards, Austria Trend Hotel Anatol

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