Guest reviews

                                                Location
                                                1151 Reviews
                                            
9.6 /10

                                                Cleanliness
                                                497 Reviews
                                            
8.8 /10

                                                Service
                                                928 Reviews
                                            
9.4 /10

                                                Breakfast
                                                618 Reviews
                                            
7.8 /10

Latest reviews from our guest surveys

05.06.2025

10/10

02.06.2025

10/10

30.05.2025

10/10

28.05.2025

10/10

12.05.2025

10/10

07.05.2025

9/10

It happened just once that a cleaning staff changed the towels and forgot to replace some of them. Otherwise things are very good. Particularly the kindness and efficiency of your staff whatever the post position. Rooms are spacious (except the size of the shower, may be!). I greatly appreciate the complimentary tea , herbal tea and coffee every day. I usually come in your hotel once or two times a year nad I always had a very good stay.

Hotel reply

Dear CW, Thank you for your positive feedback regarding your recent stay with us. We sincerely appreciate your kind words about our staff's kindness and efficiency, as well as your appreciation for the amenities we provide. We take note of your comment regarding the towel replacement and will ensure to reinforce our cleaning protocols to maintain our high standards. It is wonderful to hear that you enjoy the spacious rooms and complimentary beverages. We look forward to welcoming you back for another pleasant stay. Best regards, Austria Trend Hotel Anatol

05.05.2025

9/10

04.05.2025

9/10

02.05.2025

7/10

27.04.2025

9/10

27.04.2025

10/10

Dream team :) very well organized staff! Thank you for your hospitality and friendly atmosphere!

Hotel reply

Dear Ani D., Thank you for your kind words about our staff and the atmosphere at our hotel. We are delighted to hear that you enjoyed your stay and felt welcomed. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Austria Trend Hotel Anatol

06.04.2025

7/10

The elevator and the corridor are depressed and old, the manager is not kind, she was rude and I was located in the 7th floor without a functional phone. The room was pragmatic and very clean but the shower is tiny. If to summarize: I paid more for you hotel and got less.

Hotel reply

Dear Yif, Thank you for your feedback. We regret to hear about your experience with the elevator, corridor, and the issues you faced during your stay. Your comments regarding the service and room facilities have been duly noted. We strive to provide a pleasant experience for all our guests, and we appreciate your insights as they help us improve. Best regards, Austria Trend Hotel Anatol

31.03.2025

10/10

I used breakfast before end of January and I didn’t like fact -i went to breakfast room 45 minutes before breakfast ended but there was almost nothing to eat.It was a reason I didnt use breakfast service this time.

Hotel reply

Dear Inga, Thank you for sharing your feedback regarding your breakfast experience. We regret that the selection was limited during your visit and appreciate your comments, which help us enhance our services in the future. We hope to see you very soon again! Best regards, Austria Trend Hotel Anatol

13.01.2025

9/10

Very quiet and comfortable sleep with perfect quilt and mattress.Big room and very big wc great cabin for shower and goods for personal use.Great temperature in a while .Many thanks to mrs Nadia which is the most helpful person of all.Great person with a great communication skills ....and knowledge.He treats to all clients with a great respect always with smile....Thanks for all. Pleasant staying sure i will recommend it ...

Hotel reply

Dear Mr. Vamvakousis, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the comfort of your room and appreciated the amenities provided. Mrs. Nadia is indeed a valued member of our team, and we are thrilled to know that her assistance enhanced your experience. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Austria Trend Hotel Anatol

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