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Dear Matthew B., thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location and that our staff made your experience memorable. It is always our goal to treat every guest with exceptional care. Your appreciation for our cleanliness and special surprises is greatly valued. We sincerely hope to welcome you back in the future for another wonderful stay. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna