Guest reviews

3390 Reviews Excellent
9.3 out of 10

Booking.com

2115 Reviews

9/10

Expedia

497 Reviews

9.1/10

HolidayCheck

857 Reviews

9.2/10

HRS

3 Reviews

9.4/10
Location 530 Reviews
9.4 /10
Comfort 494 Reviews
9 /10
Service 574 Reviews
9.1 /10
Amenities 120 Reviews
7.8 /10

Latest reviews from our guest surveys

24.05.2023
9/10

18.05.2023
10/10

18.05.2023
10/10

The best hotel customer service ever. Had slight complain about maid forgeting to finish room cleaning. Person called at front office with the nicest voice and most polite way appoligize. Send missing items in 2 minutes and order extra service day later. Like in heaven. Wooow!

Dear Ms. R.! We would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. We really appreciate your wonderful feedback and would like to thank you for taking time to rate our property. Thank you again for your stay with us, we hope you enjoyed your stay in Vienna and are looking forward to welcoming you back soon at the Hotel Savoyen! With kind regards, Wiktoria Drag Assistant to General Manager

17.05.2023
10/10

17.05.2023
10/10

17.05.2023
10/10

17.05.2023
10/10

17.05.2023
9/10

17.05.2023
7/10

The noise from the construction site next to the hotel was extremely disturbing , especially because they start to work very early in the morning.

Dear Mr. Y., we would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. Your feedback is very important for us because it helps us improve our service quality. We are sorry to hear, that the construction has made so much noise and was disturbing you through the day. We apologize for the inconvenience and hope you still enjoyed your stay with us. Thank you again for your feedback. We are looking forward to welcoming you back at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

17.05.2023
10/10

13.05.2023
10/10

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