Guest reviews

Dear Yongmin, thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. Throughout your stay, we were in regular contact regarding the concerns you raised and made every effort to address them as they arose. As we value open and constructive communication, we would be happy to discuss your experience in more detail. Please feel free to contact me directly via email at [an…] so that we can better understand your concerns and address them personally. We wish you all the best and look forward to hearing from you. With kind regards, Anica Bauer Assitant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Mrs.W., Thank you for your kind feedback regarding your recent stay with us. It is great to hear that your experience was very enjoyable and we had met your expectations and standards. It is also gratifying to know that you enjoyed our breakfast offerings and experienced our team's friendly service.Your kind words of praise mean really much to our whole team, it keeps us striving for excellence even more. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Mi, We are happy to see that you definitely enjoyed the stay in our hotel. We hope you had a pleasant trip back home or to other destination and hope to welcome you again in the Austria Trend Hotel Savoyen Vienna. Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Nancy, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable, our staff friendly, and our location convenient. It is always a pleasure to receive positive feedback from our guests. With warm regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear M.D., Thank you for your feedback and for highlighting our location and staff. We appreciate your suggestion regarding breakfast options, as guest preferences are important to us. We are pleased that you enjoyed your overall experience and thank you for your recommendation. Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Mr. O., Thank you very much for taking the time to share your detailed feedback with us. We are very pleased to hear that you enjoyed the beauty of the hotel, our central location, and the atmosphere in the lobby. At the same time, we sincerely regret that several aspects of your stay did not meet your expectations. We are especially sorry for the confusion regarding the breakfast booking through Expedia and for the impression you received from our team afterward. Please be assured that every guest should feel equally welcome and valued, regardless of the booking platform used. We apologize if this was not reflected during your stay. Furthermore, we regret the cleanliness issues you encountered in your room, as well as the shortcomings in housekeeping service. This is certainly not the standard we aim to provide, and your comments will be addressed internally with the responsible departments. We also appreciate your suggestion regarding an iron in the room instead of the shared ironing facility. Feedback like yours is extremely valuable and helps us improve the guest experience continuously. Thank you again for your honest review. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. With best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen

Dear Alex B., Thank you for your kind words regarding your stay at our hotel. We are thrilled to hear that you found our rooms excellent and our staff friendly. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional service. We hope you will choose us every time your travels bring you to Vienna! Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Parsnip, Thank you for your kind words about our hotel and staff. We are delighted to hear that you had a pleasant experience during your stay. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional service. We have now entered the high season and guests coming from all over the world often book out the hotel - this, in turn, can sometimes lead to a bit crowded breakfast room. We are, however, doing our best to enable everyone to have an enjoyable breakfast! I would like to apologize for the inconveniences you experienced. Please do not hesitate to contact me should you require any assistance in the future. Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Ivan T., Thank you for your kind feedback regarding your recent stay at our hotel. We are pleased to hear that you found the rooms spacious and comfortable, and that our location suited your needs so well. It is also gratifying to know that our staff provided you with friendly and professional service. Your positive remarks about the public garage and nearby attractions are greatly appreciated. We hope to welcome you back in the future. Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Vijay, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you had a pleasant experience at our hotel. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Mr. P., Thank you for a perfect, 10 out of 10, review! The whole Savoyen team is pleased to see that you felt at home when staying with us. Your constructive comment regarding the internet and vegetarian meals help us to improve and maintain the high level of service that we aim to achieve. We are looking forward in welcoming you back in a not distant future. Best regards, Carolin Stierand Guest Relation Manager Austria Trend Hotel Savoyen Vienna

Dear Claudiu, Thank you for your kind words and for returning to Austria Trend Hotel Savoyen Vienna. We are delighted to hear that your experience met your expectations once again. Your continued support is greatly appreciated. We hope to welcome you back again soon! With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear John, Thank you for sharing your feedback regarding your recent stay. I apologize that the atmosphere during your visit did not meet your expectations, particularly during breakfast. We appreciate your insights and will consider them as we strive to enhance our guests' experiences. The whole team sincerely hope that we may have the opportunity of reversing your opinion and the pleasure of welcoming you back again very soon. With kind regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Guest, thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you feel at home with us and appreciate your recognition of our friendly staff and convenient accommodations. We look forward to welcoming you back soon. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Guest, thank you for your positive feedback. We are delighted to hear that you enjoyed our spacious accommodations, spa, and convenient location. It is always our goal to provide a memorable experience for our guests. We hope to welcome you back again soon! With kind regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Guest, thank you for your kind words regarding our staff and the hotel. We are delighted to hear that you enjoyed your stay and appreciated our location. Your feedback is invaluable to us, and we hope to welcome you back in the future. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Lorena, Thank you for your delightful feedback regarding your stay at our hotel. We are pleased to hear that you found our location convenient and our staff attentive and friendly. Your safety and satisfaction are our top priorities, and we look forward to welcoming you back soon. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Sam, thank you for your feedback regarding your stay. We appreciate your kind words about our services; however, we acknowledge your concerns regarding the room decor and bedding. Your comments are valuable as we continually strive to enhance our guests' experiences. We hope to welcome you back soon and wish you all the best until then! With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Biagio G., thank you for your kind words. We are delighted to hear that you and your wife enjoyed your stay and would consider returning to our hotel in Vienna. It will be our pleasure to welcome you back in the future. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Simion, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had an excellent experience celebrating your milestone birthday and appreciated our team's service. We look forward to welcoming you back in the future. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Robert, thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our establishment immaculate and our staff professional and friendly. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Erling D., Thank you for your kind words. We are pleased to hear that you had a nice stay with us. It is our aim to provide a memorable experience for all our guests. We hope to welcome you back again soon! With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Filip L., Thank you for your feedback regarding your stay at our hotel. We appreciate your positive remarks, but I regret to hear that certain aspects did not meet your expectations. We strive to provide quality in all our offerings, including breakfast, and your comments about the tomatoes will be taken into consideration. Regarding the thermostat, we do aim to ensure that our guests are comfortable and informed about room settings. I apologize for any inconvenience this may have caused. Additionally, I understand the frustration with the sauna and appreciate your patience as we work to maintain our facilities. Lastly, your feedback on the questionnaire format is valuable; we will review how we can make it more user-friendly. Thank you for staying with us. Best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Victor, thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our hotel's location and the comfort of your room. It is also gratifying to know that our team promptly addressed your request regarding the shower gel. However, we regret that your breakfast experience did not meet your expectations. We understand how important a pleasant dining atmosphere is, and your comments regarding our staff's attentiveness will be considered for future improvements. We strive to provide an exceptional experience for all our guests and appreciate your insights. We hope to welcome you back again soon! Best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Anastasija, Thank you for your kind words regarding our location and the friendliness of our staff. We sincerely appreciate your recommendations and are delighted to know that you enjoyed your stay with us. We hope to welcome you back again soon! With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear Guest, thank you for taking the time to share your feedback with us. We are very sorry to hear that your stay did not meet your expectations and that you encountered several issues during your time with us. This is certainly not the level of quality and service we aim to provide. Please be assured that we take your comments very seriously. We have forwarded your remarks to the relevant departments so that the mentioned points can be reviewed and addressed accordingly. Feedback like yours is extremely important to us, as it helps us identify areas where improvements are necessary. We sincerely apologize for the inconvenience caused and hope that we will have the chance to offer you a much better experience on a future visit. With kind regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

Dear David, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our check in and check out process efficient, and that you enjoyed the comfort of your room and the beautiful view. Your compliments about our staff are greatly appreciated. We look forward to welcoming you back soon. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna