Guest reviews

7746 Reviews Excellent
9.1 out of 10

Booking.com

6377 Reviews

8.8/10

Expedia

694 Reviews

9.1/10

HolidayCheck

878 Reviews

8.3/10

HRS

12 Reviews

9.3/10
Location 1519 Reviews
9.5 /10
Service 1277 Reviews
8.4 /10
Comfort 1372 Reviews
9 /10
Amenities 347 Reviews
7.2 /10

Latest reviews from our guest surveys

21.06.2025
9/10

Great Hotel. Perfect location between train station and downtown. Very nice to be so close to the Belvedere as well. The staff was amazing from reception to the breakfast restaurant. They all treated us like we were a priority. Room was perfectly clean and well appointed. They also gave me a surprise bottle of Bubbly as well as some fresh baking treats and an apple! We had a wonderful stay here. Highly recommend it.

Dear Matthew B., thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location and that our staff made your experience memorable. It is always our goal to treat every guest with exceptional care. Your appreciation for our cleanliness and special surprises is greatly valued. We sincerely hope to welcome you back in the future for another wonderful stay. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

20.06.2025
7/10

18.06.2025
7/10

15.06.2025
10/10

Excellent hotel, kind and helpful staff. If I return to Austria I will most likely choose your hotel chain.

Dear Tommaso, thank you very much for your kind words and for sharing your experience with us. We are truly pleased to hear that you found our hotel excellent and our staff kind and helpful. It is always rewarding to receive such positive feedback, and we are especially grateful for your intention to stay with our hotel chain again when visiting Austria. At the same time, we sincerely apologize for the oversight regarding the used cup that was not replaced or cleaned. This does not reflect our usual housekeeping standards, and we will follow up with the team to ensure greater care is taken in the future. We appreciate both your compliments and your constructive feedback, and we look forward to welcoming you again for an even more enjoyable stay. With kind regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

12.06.2025
10/10

Our stay at the Austria Trend Hotel Savoyen Vienna was very comfortable and quiet. The hotel is close to both trams and metro lines as well as the train from the airport. We really enjoyed our stay, and would highly recommend the hotel to anyone visiting Vienna.

Dear Trisha and Jon, , thank you very much for your wonderful feedback and for taking the time to share your experience at Austria Trend Hotel Savoyen Vienna. We are truly delighted to hear that you had a comfortable and quiet stay with us, and that our convenient location near public transport made your visit even more enjoyable. It is especially rewarding to know that we could contribute to making Trisha’s birthday celebration memorable through the room upgrade and the small surprise we prepared. Your kind words and recommendation mean a great deal to us. We will gladly share your appreciation with the entire team, who take great pride in providing thoughtful and personalized service. We hope to have the pleasure of welcoming you again on your next visit to Vienna. With kind regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

12.06.2025
10/10

Excellent hotel with large, clean and quiet rooms. Dino at the front desk was great!!!

Dear Robert, thank you for your kind words about our hotel and your positive feedback regarding our spacious and clean rooms. We are delighted to hear that our team member provided you with excellent service at the front desk. We hope to welcome you back soon. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

11.06.2025
6/10

11.06.2025
10/10

The room is great, we loved our stay.

Dear Esther, thank you for your kind words about your stay and the room! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

06.06.2025
3/10

04.06.2025
9/10

02.06.2025
7/10

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