Guest reviews

7959 Reviews Excellent
9.2 out of 10

HRS

27 Reviews

9.2/10

HolidayCheck

882 Reviews

8.5/10

Booking.com

6900 Reviews

8.9/10

Expedia

862 Reviews

9.1/10
Location 1651 Reviews
9.4 /10
Service 1305 Reviews
8.2 /10
Comfort 1477 Reviews
9.1 /10
Amenities 352 Reviews
7.5 /10

Latest reviews from our guest surveys

19.01.2026
9/10

18.01.2026
9/10

Check in and out quick and easy, personnel professional and courteous. Excellent room and condition, temperature perfect, view great, the grey and snowy vista was not your fault!

14.01.2026
10/10

We are staying this hotel second times. Very convenient and clean also room is very spacious. Next time, we would like to stay longer and enjoy breakfast.

14.01.2026
9/10

Friendly and helpful reception staff, great location in Vienna.

13.01.2026
10/10

12.01.2026
7/10

12.01.2026
10/10

09.01.2026
7/10

06.01.2026
6/10

Booked a room for 4 and when we arrived we were told it was only booked for 2. Super big room with bedroom, living room and dining room with 3 toilets, shower and bath. For this we were asked to pay for two more people’s breakfast, which was expected and not a problem (21 per person per day). The thing is that the staff didn’t know about this and we were told days into our stay that we weren’t paying for the breakfast we were having… Also one room was freezing and we told the staff to fix it, nothing. The staff was super uncoordinated but it’s a nice hotel.

06.01.2026
10/10

Great experience staying in this hotel

05.01.2026
10/10

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