Guest reviews

4477 Reviews Excellent
9.3 out of 10

Booking.com

2898 Reviews

9/10

Expedia

486 Reviews

9.1/10

HolidayCheck

858 Reviews

9.2/10

HRS

3 Reviews

9.4/10
Location 749 Reviews
9.4 /10
Comfort 709 Reviews
8.9 /10
Service 756 Reviews
9 /10
Amenities 187 Reviews
7.9 /10

Latest reviews from our guest surveys

21.09.2023
9/10

Sincerely, the most remarquable assett of this hotel is the staff. Dedicated to the client"s well being and generous of their time to accommodate and inform for whereabouts. I can praise all of the staff members that were there for me in so many ways duting my 5 night stay. I particularly want to mention the kindness of the following front desk staff: Santina, Alice, Tamas, Carolyn (from Leipzig). They made my vsit to Vienna so much easier. They are the reason why I will be coming back to your hotel and recommend it to anyone travelling to Vienna ! Thank you again !

Dear Ms. B., we would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. Your feedback is very important for us because it helps us improve our service quality. We are sorry to hear, that we could not reach your expectations regarding the cleanness and WIFI conection. I will farward your feedback to our housekeeping executive and to our IT-Team. With this regard I would like to apologize for the shortfalls you experienced while in Vienna. I am all the more pleased that you were so satisfied with our reception team. They will be happy to read your feedback :) We are looking forward to welcoming you back at the Austria Trend Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

20.09.2023
10/10

20.09.2023
10/10

We were in room 725, everything was great except the bed. Get new mattresses.

Dear Jasna and dear N., the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. We have already initiated measures to renew the mattresses, but we are at the beginning of the process. Therefore, we apologize that you did not experience the expected sleeping comfort. It is much appreciated, that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

20.09.2023
10/10

11.09.2023
8/10

10.09.2023
9/10

09.09.2023
9/10

09.09.2023
9/10

Overall experience was great,it was very pleasant and we appreciated special VIP launch we had access to.It was a nice touch ? The location is also perfect.I can only recommend the hotel for a short stay in Vienna.

Dear Ms. H., we would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. We really appreciate your great feedback and would like to thank you for taking time to rate our property. We are very sorry, that the check-in process lasted longer than expected. I will forward the feedback to our Front Office Manager - in general the check-in process does not take a long time - once again please excuse the inconvenience. Thank you again for your stay with us! We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

08.09.2023
8/10

We enjoyed the hotel and felt the breakfast was the best part. It seemed eerily quiet there at most times but we enjoyed how quiet the room was. Overall we would recommend the hotel to another.

Dear Ms. McCall, the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. It is much appreciated that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. It is really nice to read, that you enjoyed the breakfast - as it is the most important meal of the day. We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

08.09.2023
9/10

02.09.2023
10/10

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