Guest reviews

Dear Mr. B., thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I am glad to read that you had a great stay at our hotel. I would like to apologize for the inconveniences occurred regarding the cups and the safe. This should definitely not happen. Please accept my apologies, as the described does not reflect the service we wish to offer our guests. Once again I would like to thank you for your valuable feedback about your stay which is really important and helpful for us in order to improve our quality service. We are glad you will come back in our hotel and look forward to welcoming you in the near future. With kind regards, Martin Pfeifer General Manager

Dear Ms. B., thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I am happy you enjoyed your room and the bathroom during your stay. Thank you very much for your comments regarding the pillows. I would like to mention, that we offer between four pillows for free (snuggle pillow, swiss pine pillow, neck support pillow and neck roll pillow), to guarantee pleasant sleep. We would be happy to offer you this service at your next stay. My team and I look forward to welcoming you again at the Hotel Savoyen. Yours sincerely, Martin Pfeifer General Manager

Dear Guest, thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I am happy you enjoyed your stay at our hotel. I would like to apologize for the situation you had to experience regarding the table reservation. This should definitely not happen and I would like to apologize for the inconveniences occurred. I assure you that I will talk with the team at the reception about your comments with the desire not to repeat anything like that in the future. Thank you for making the effort to share your thoughts with us. We look forward to welcoming you again in the future. Yours sincerely, Martin Pfeifer General Manager

Dear Guest, thank you for taking the time to review your stay at the Austria Trend Hotel Savoyen. I happily note that you enjoyed the location, your room, the staff and the breakfast during your stay. I would like to thank you for your valuable comments, which are really important and helpful for us in order to constantly improve our service quality. My team and I look forward to welcoming you again in the future. With kind regards, Martin Pfeifer General Manager

Dear Ms. F., thank you for your time and your feedback about your stay at the Austria Trend Hotel Savoyen. We are happy you enjoyed your stay and had a nice birthday with your daughter. Thank you for your positive feedback. I assure you that I will forward your comments to Carolin. We are glad you will stay at our hotel again when you are back in Vienna. My team and I look forward to welcoming you again in the future. With best regards, Martin Pfeifer General Manager

Dear Guest, thank you for choosing the Austria Trend Hotel Savoyen and taking the time to write a review about your stay. I am glad you enjoyed the location during your stay. Your feedback is really important and helpful for us in order to constantly improve our service quality. On behalf of all of us, we look forward to hosting you again one day soon. With kind regards, Martin Pfeifer General Manager

Dear Mrs. c., thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I happily note that you enjoyed the location and the service during your stay. Your constructive comments help us to improve and maintain the high level of service that we aim to achieve. We are looking forward to welcome you back at the Austria Trend Hotel Savoyen. Sincerely, Martin Pfeifer General Manager

Dear Guest, first of all I would like to thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I would like to apologize for the inconveniences you had to experience. We want our guests to have the best experience possible and all services are on-time and of the highest quality. Be assured that I will talk with my team about your comments. This is definitely not our quality standard, so please accept my sincerest apologies for that! Nevertheless I hope to welcome you again soon in order to convince you of the improved services in our hotel. Yours sincerely, Martin Pfeifer, General Manager

Dear Mrs. H., first of all thank you very much for taking the time to write a review about your time at the Austria Trend Hotel Savoyen. I am happy to hear that our team made your stay comfortable. Be assured that I will talk with my team about the TV channel and breakfast price. Every feedback helps us to improve our quality standard. We hope to be able to welcome you back soon! Sincerely, Martin Pfeifer General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and please be assured that we have noted your comment regarding the cleanliness. I will definitely talk with the Housekeeping about that. Please accept my apologies and thank you very much for your constructive feedback! We hope to see you again very soon. Sincerely, Manuela Reiter, Duty Manager

Dear Mr. Z., thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I am happy we could exceed all your expectations during your stay. My team and I would be happy to welcome you again in the future to have another pleasant stay with us. With best regards, Martin Pfeifer General Manager

Dear Tammy, Thank you very much for the great review! We are glad that you enjoyed your stay at the Austria Trend Hotel Savoyen and we hope to see you again very soon. Sincerely, Manuela Reiter, Duty Manager

Dear Mr. H., thank you for choosing the Austria Trend Hotel Savoyen. I would like to thank you for your constructive comments, which are really important and helpful for us in order to improve our quality service. I would be pleased to welcome you again in a professional or as well in a private context. With kind regards, Martin Pfeifer General Manager

Dear Mr. G., thank you for your excellent review about your stay at the Austria Trend Hotel Savoyen. Your constructive comments are really important and helpful for us in order to improve our service quality. We would be happy to welcome you again soon. With best regards, Martin Pfeifer General Manager

Dear Oskar, thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I am pleased to read that you enjoyed the staff during your stay. Your feedback is really important and helpful for us in order to improve our service quality. We would be happy to welcome you again soon. With best regards, Martin Pfeifer General Manager

Dear Debra, thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I am happy you enjoyed your little attention and your birthday during your stay. Thank you for staying at our hotel and we would be happy to welcome you again soon. With kind regards, Martin Pfeifer General Manager

Dear A. Georgios, thank you for choosing the Austria Trend Hotel Savoyen. I am glad you enjoyed the cleanliness and the staff during your stay. I would like to thank you for your valuable time and comments which help us to constantly review our services and to better adjust them to our guest needs. My team and I look forward to welcoming you again soon at our hotel. With kind regards, Martin Pfeifer General Manager

Dear Mr. G., thank you for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I am pleased to read that you enjoyed the service during your stay. Thank you for your constructive feedback and for being such loyal guest. We look forward to welcoming you again soon. With kind regards, Martin Pfeifer General Manager

Dear Aida, thank you for choosing the Austria Trend Hotel Savoyen. I am glad you enjoyed the staff, the location and your room during your stay. I would like to thank you for your constructive comments and your positive feedback, which is really important and helpful for us. My team and I would be happy to welcome you again soon. With kind regards, Martin Pfeifer General Manager

Dear D.. Kertesz, thank you very much for taking the time to write a review about your stay at the Austria Trend Hotel Savoyen. I happily note that you enjoyed your room during your stay. You are most welcome to our hotel again in the future to have another pleasing stay with us. Yours sincerely, Martin Pfeifer General Manager

Dear Martine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. with best regards, Martin Pfeifer