Guest reviews

                                                Location
                                                749 Reviews
                                            
9.4 /10

                                                Comfort
                                                709 Reviews
                                            
8.9 /10

                                                Service
                                                756 Reviews
                                            
9 /10

                                                Amenities
                                                187 Reviews
                                            
7.9 /10

Latest reviews from our guest surveys

21.09.2023

9/10

Sincerely, the most remarquable assett of this hotel is the staff. Dedicated to the client"s well being and generous of their time to accommodate and inform for whereabouts. I can praise all of the staff members that were there for me in so many ways duting my 5 night stay. I particularly want to mention the kindness of the following front desk staff: Santina, Alice, Tamas, Carolyn (from Leipzig). They made my vsit to Vienna so much easier. They are the reason why I will be coming back to your hotel and recommend it to anyone travelling to Vienna ! Thank you again !

Hotel reply

Dear Ms. B., we would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. Your feedback is very important for us because it helps us improve our service quality. We are sorry to hear, that we could not reach your expectations regarding the cleanness and WIFI conection. I will farward your feedback to our housekeeping executive and to our IT-Team. With this regard I would like to apologize for the shortfalls you experienced while in Vienna. I am all the more pleased that you were so satisfied with our reception team. They will be happy to read your feedback :) We are looking forward to welcoming you back at the Austria Trend Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

20.09.2023

10/10

20.09.2023

10/10

We were in room 725, everything was great except the bed. Get new mattresses.

Hotel reply

Dear Jasna and dear N., the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. We have already initiated measures to renew the mattresses, but we are at the beginning of the process. Therefore, we apologize that you did not experience the expected sleeping comfort. It is much appreciated, that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

20.09.2023

10/10

11.09.2023

8/10

10.09.2023

9/10

09.09.2023

9/10

09.09.2023

9/10

Overall experience was great,it was very pleasant and we appreciated special VIP launch we had access to.It was a nice touch ? The location is also perfect.I can only recommend the hotel for a short stay in Vienna.

Hotel reply

Dear Ms. H., we would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. We really appreciate your great feedback and would like to thank you for taking time to rate our property. We are very sorry, that the check-in process lasted longer than expected. I will forward the feedback to our Front Office Manager - in general the check-in process does not take a long time - once again please excuse the inconvenience. Thank you again for your stay with us! We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

08.09.2023

8/10

We enjoyed the hotel and felt the breakfast was the best part. It seemed eerily quiet there at most times but we enjoyed how quiet the room was. Overall we would recommend the hotel to another.

Hotel reply

Dear Ms. McCall, the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. It is much appreciated that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. It is really nice to read, that you enjoyed the breakfast - as it is the most important meal of the day. We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

08.09.2023

9/10

02.09.2023

10/10

25.08.2023

9/10

Very nice. Have stayed before Will stay next trip to Vienna.

Hotel reply

Dear Guest, the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us and for revisiting our hotel. It is much appreciated, that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

31.07.2023

9/10

Beautiful hotel in the 3 rd district, One station away from Vienna Mitte. location is great next to train station stop Renneweg. Great breakfast, lots of choices, Large size room. That's the second time we stay here. Highly recommended will come back again in the future.

Hotel reply

Dear Wafa D., the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. It is much appreciated that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. We are looking forward to welcoming you back soon at the Hotel Savoyen! With kind regards, Wiktoria Drag Assistant to General Manager

25.07.2023

9/10

A four night break in Vienna to visit family and friends turned into a great experience thanks to your hotel and its wonderful staff , the front desk in particular.The rooms were spacious , clean and the beds comfortable .My only issue is the prices you charge for in-house dining but owing to your location other alternative locations were easily found .We will return

Hotel reply

Dear Mr. G., the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. It is much appreciated that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

26.06.2023

10/10

Excellent experience. Surpassed our expectations. Highly Recommended.

Hotel reply

Dear Mr. D., the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. It is much appreciated, that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. We are looking forward to welcoming you back soon at the Hotel Savoyen! With kind regards, Wiktoria Drag Assistant to General Manager

18.05.2023

10/10

The best hotel customer service ever. Had slight complain about maid forgeting to finish room cleaning. Person called at front office with the nicest voice and most polite way appoligize. Send missing items in 2 minutes and order extra service day later. Like in heaven. Wooow!

Hotel reply

Dear Ms. R.! We would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. We really appreciate your wonderful feedback and would like to thank you for taking time to rate our property. Thank you again for your stay with us, we hope you enjoyed your stay in Vienna and are looking forward to welcoming you back soon at the Hotel Savoyen! With kind regards, Wiktoria Drag Assistant to General Manager

17.05.2023

7/10

The noise from the construction site next to the hotel was extremely disturbing , especially because they start to work very early in the morning.

Hotel reply

Dear Mr. Y., we would like to thank you for choosing the Austria Trend Hotel Savoyen for your recent stay in Vienna. Your feedback is very important for us because it helps us improve our service quality. We are sorry to hear, that the construction has made so much noise and was disturbing you through the day. We apologize for the inconvenience and hope you still enjoyed your stay with us. Thank you again for your feedback. We are looking forward to welcoming you back at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

12.05.2023

9/10

Great location and enjoyed a very quiet room. Very comfortable stay.

Hotel reply

Dear Guest, the team of the Austria Trend Hotel Savoyen Vienna would like to thank you very much for your recent stay with us. It is much appreciated, that you took time to rate our hotel. With this concern we would like to thank you for the great feedback and sharing the experience with us. We are looking forward to welcoming you back soon at the Hotel Savoyen. With kind regards, Wiktoria Drag Assistant to General Manager

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