Guest reviews

7757 Reviews Excellent
9.2 out of 10

Booking.com

6833 Reviews

8.9/10

Expedia

875 Reviews

9.2/10

HolidayCheck

882 Reviews

8.5/10

HRS

29 Reviews

9/10
Location 1628 Reviews
9.4 /10
Service 1275 Reviews
8.3 /10
Comfort 1468 Reviews
9 /10

Latest reviews from our guest surveys

06.03.2026
10/10

This is an immaculate hotel. All areas are very clean. The staff are exceptionally professional and friendly. I would highly recommend this hotel. Ideally situated and perfect for a wonderful stay in a marvelous city.

Dear Robert, thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our establishment immaculate and our staff professional and friendly. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

05.03.2026
7/10

05.03.2026
8/10

Thank you for a nice stay !

Dear Erling D., Thank you for your kind words. We are pleased to hear that you had a nice stay with us. It is our aim to provide a memorable experience for all our guests. We hope to welcome you back again soon! With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

03.03.2026
8/10

Overall, it was a nice stay. The tomatoes at the breakfast buffet were clearly cheap and poor quality, tasteless and unripe. There were no tomatoes among the grilled vegetables at the buffet. There was no warning that I had to turn on the fan in the thermostat when I arrived in my room, otherwise the temperature control would not work. I was bothered that the sauna wasn't working. Your questionnaire annoys me because I have to fill in all the items when I just want to write a summary rating. I click 8 everywhere, I don't care.

Dear Filip L., Thank you for your feedback regarding your stay at our hotel. We appreciate your positive remarks, but I regret to hear that certain aspects did not meet your expectations. We strive to provide quality in all our offerings, including breakfast, and your comments about the tomatoes will be taken into consideration. Regarding the thermostat, we do aim to ensure that our guests are comfortable and informed about room settings. I apologize for any inconvenience this may have caused. Additionally, I understand the frustration with the sauna and appreciate your patience as we work to maintain our facilities. Lastly, your feedback on the questionnaire format is valuable; we will review how we can make it more user-friendly. Thank you for staying with us. Best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

02.03.2026
8/10

02.03.2026
10/10

02.03.2026
8/10

01.03.2026
10/10

27.02.2026
10/10

24.02.2026
8/10

I liked the location of the hotel, it is very nice and the room was also big and quite comfortable, I had an small issue with a shower gel and asked from reception to care of it, the issue was addressed very quickly. What I didn't like is the breakfast experience : the food was very good and tasty, however it seems that the staff only interested in clearing the table, whithout knowing I didn't finish my breakfast, this was extremely unpleasant.

Dear Victor, thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our hotel's location and the comfort of your room. It is also gratifying to know that our team promptly addressed your request regarding the shower gel. However, we regret that your breakfast experience did not meet your expectations. We understand how important a pleasant dining atmosphere is, and your comments regarding our staff's attentiveness will be considered for future improvements. We strive to provide an exceptional experience for all our guests and appreciate your insights. We hope to welcome you back again soon! Best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

24.02.2026
10/10

Great location, friendly staff, all recommendations!

Dear Anastasija, Thank you for your kind words regarding our location and the friendliness of our staff. We sincerely appreciate your recommendations and are delighted to know that you enjoyed your stay with us. We hope to welcome you back again soon! With best regards, Anica Bauer Assistant to General Manager Austria Trend Hotel Savoyen Vienna

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