Guest reviews

                                                Location
                                                1740 Reviews
                                            
9.5 /10

                                                Service
                                                1143 Reviews
                                            
9 /10

Latest reviews from our guest surveys

14.02.2020

6/10

12.02.2020

10/10

11.02.2020

8/10

The hotel and staff are lovely. Clean, modern, well located. I, though, am a picky sleeper and had some issues late in night and early mornings with noises coming from neighbouring rooms, I think the acoustics are not great: furniture being dragged, slammed doors, running water, got a bit annoying for moments. However this is a personal experience and might not be of importance for other guests. Apart from that, the premises and hospitality were great. I would definitely recommend Austria Trend Hotel.

10.02.2020

10/10

Good location close to the tube and the train station 20 mins into the core Glean Great service

07.02.2020

10/10

04.02.2020

8/10

03.02.2020

10/10

Okay!

Hotel reply

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eva Sandtnerova, Resident Manager

01.02.2020

10/10

30.01.2020

10/10

29.01.2020

10/10

28.01.2020

10/10

Austria Trend Hotel Beim Theresianum is a well-located moderate hotel in Vienna. It was less than a ten minute walk from the train station and a shorter walk in the other direction to the metro. The hotel is clean, accommodating and in a safe location, but definitely lacks any type of vibe or excitement. My room in the annex was surprisingly spacious and easily accessible. The beds weren't the most comfortable, but better than other beds on the same trip. The highlight of the stay was probably the breakfast: a large assortment of breads, cereals, fruits, meats and cheeses, as well as a variety of teas and juices. Each day also featured eggs and bacon, although the bacon was undercooked for my tastes. The kitchen staff was friendly and attentive, the sole exception being the woman responsible for checking us in each morning. She was gruff, rude and unfriendly, and even by the third morning, her demeanor had not changed; definitely the wrong person for that position. Although it's not likely I'll be back in Vienna anytime soon, I'd definitely stay at this property again in the future.

Hotel reply

Dear Guest! Thank you for choosing the Austria Trend Hotel beim Theresianum for your stay in Vienna. We highly appreciate your comment about our hotel. Thank you and best regards from Vienna. Eva Sandtnerova, Resident Manager

14.01.2020

10/10

Our stay at Austria Trend Hotel was definitely amazing. The Hotel has a great location, very close to the city centre and well-connected with different metro stations around its area. Staff has been very efficient and gentle. The room was perfect, clean and quiet. We didn't have breakfast because it wasn't included in the fare, but we are sure it was superb. We absolutely recommend this property. Thanks to all the Staff wishing all the Best, Cristina & Emiliano

Hotel reply

10.01.2020

10/10

These are some reasons why we will stay in this hotel again: 1) great location - possible to get everywhere on foot or by public transport; 2) good choice of food and drinks ; and -3) the main - friendly and helpful stuff . We were provided with the kettle, had the possibility to check-in and print our tickets and - finally - when it turned out that we had left our belongings in the safe-box, it was sent to us by post FREE immediately! Thank you ever so much!

Hotel reply

03.10.2019

10/10

This was my first visit to this hotel, I doubt it will be the last. Check in was quick and easy with friendly staff. I couldn't fault anything to do with the room or the staff. The only thing I think could be added to the breakfast area is another fruit juice / water section (there are 2 coffee machines) to save people having to walk to obtain some especially if you are at a table in the section nearest the reception area.

Hotel reply

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eva Sandterova Resident Manager

28.09.2019

10/10

Modern hotel with an excellent location, only a few minutes walk from the main station and very close to a range of shops, bars and restaurants. Check-in and check-out were both very quick and easy with friendly and efficient staff. The room was a good size and very clean, and the bed was very comfortable. The breakfast area was spacious and bright, and the excellent selection of food was well-presented. I would certainly recommend this hotel as a very good choice for travellers looking for a clean, comfortable and efficient hotel at a reasonable price.

Hotel reply

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eva Sandtnerova Resident Manager

23.09.2019

10/10

Dear team, Everything was indeed as expected from the hotel, ie. very nice; just I would like to share that the receptionist who accommodated me upon my initial arrival (about 10:30-11:00 pm) was not that friendly and welcoming, which does not make a nice first impression! Greetings!

Hotel reply

Dear Guest! Thank you for choosing the Austria Trend Hotel beim Theresianum for your stay in Vienna. We are dedicated to a high Service Standard and we want to improve at any time, therefore is your comment very helpful and important for us. Thank you. Eva Sandtnerova Resident Manager

18.09.2019

10/10

The hotel was lovely, and the staff were friendly and helpful. The room was nice, the beds were very comfortable and the breakfast was delicious with lots of variety. Lots of restaurants and supermarkets close by. The Belvedere Palace, underground, and train station were 5-10 minutes from the hotel. And you could walk to city centre in about 20 minutes or take the underground. (2 stops). Great hotel!

Hotel reply

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eva Sandtnerova Resident Manager

Mehr Beiträge

book at best price

Expedia

678 Reviews

HolidayCheck

185 Reviews

HRS

25 Reviews

Booking.com

4978 Reviews

Latest reviews from our guest surveys

Location

Location

Our recommendations