Guest reviews

                                                Location
                                                2403 Reviews
                                            
9.2 /10

                                                Breakfast
                                                1174 Reviews
                                            
7.8 /10

                                                Service
                                                1768 Reviews
                                            
8.3 /10

                                                Room
                                                2363 Reviews
                                            
5.7 /10

Latest reviews from our guest surveys

09.11.2026

8/10

09.11.2026

10/10

08.11.2026

8/10

04.11.2026

8/10

03.11.2026

9/10

02.11.2026

3/10

It was fine for two nights.

Hotel reply

Dear Guest, Thank you for your feedback regarding your recent stay at Austria Trend Hotel Ananas. We appreciate your comments and are glad to hear that your experience was satisfactory for the duration of your visit. We hope to welcome you back for a more enjoyable stay in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

30.10.2026

8/10

30.10.2026

8/10

29.10.2026

9/10

28.10.2026

10/10

Always worth staying when in Vienna.

Hotel reply

Dear Tim, Thank you for your positive feedback. We are delighted to hear that you always find your stay with us worthwhile. It is our pleasure to provide a comfortable experience for our guests in Vienna. We look forward to welcoming you back soon. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

28.10.2026

10/10

22.10.2026

7/10

Staff were friendly and helpful. Room was fine, nothing special but needs better air conditioning. Breakfast felt very chaotic and unorganised. Good location for the U-bahn.

Hotel reply

Dear Guest, Thank you for your feedback. We are pleased to hear that you found our staff friendly and helpful. We acknowledge your concerns regarding the air conditioning and the breakfast experience and will take them into consideration as we strive to improve our services. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

15.10.2026

4/10

Look to see whether the property has centrally controlled air conditioning/heating. They may not be transparent about their schedule to switch between systems.

Hotel reply

Dear Guest, Thank you for your feedback regarding the air conditioning and heating systems. We appreciate your insights and aim to provide clarity on our facilities. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

15.10.2026

3/10

Excellent proximity to public transport (U-Bahn). However, the ongoing works in the surrounding area gives the impression of a permanent construction site.

Hotel reply

Dear Guest, Thank you for your feedback regarding your recent stay. While we appreciate your positive note on our location, we understand that the construction in the area may have impacted your experience. We value your comments and hope to welcome you back under improved circumstances. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

29.09.2026

10/10

Jade Tavares was especially helpful with my complex reservation that was part covered by the event at the hotel and part personal. Nice place with great staff and enough English speaking staff to be helpful to us. Very glad that we stayed here beyond the business meeting dates. With U Bahn Pilgrimstrasse stop a short walk away this hotel is very convenient for touring Vienna. Bar staff top flight. Thanks to all.

Hotel reply

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that Jade Tavares was able to assist you with your reservation and that you found our staff to be accommodating and helpful. It is wonderful to know that our location and amenities contributed positively to your experience in Vienna. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

15.09.2026

7/10

Good location and looks good from the outside but room dated. TV has limited channels, no coffee making facilities in room and bathroom dated and floor was dirty. There is a small shop by reception but reception will not sell the products to you.

Hotel reply

Dear Guest, Thank you for your feedback regarding your recent stay. We sincerely appreciate your comments about our location. We regret to hear that the room did not meet your expectations, particularly concerning the amenities and cleanliness. Your observations will be taken into consideration for future improvements. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

14.09.2026

10/10

We booked this hotel for our vacation because it was close to the center and also close to Schonbrunn, with easy acces to transportations. The breakfast was delicious and the room are simple.

Hotel reply

Dear Lea, Thank you for your positive feedback regarding your stay at Austria Trend Hotel Ananas. We are pleased to know that you appreciated our convenient location, delicious breakfast, and simplicity of the rooms. Your satisfaction is our priority, and we hope to welcome you again in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

06.09.2026

9/10

Proximity to the train was the best. Food options abound in the nearby area. Room was small for three people but served our need just fine as we were out most of the time.

Hotel reply

Dear Guest, Thank you for your positive feedback regarding your stay at Austria Trend Hotel Ananas. We are pleased to hear that you appreciated our convenient location and the variety of food options nearby. We understand that room size can be a consideration for some guests, and we are glad it met your needs during your visit. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

01.09.2026

9/10

I was very pleased with my stay. The price-to-service ratio was excellent. Our room was ready upon arrival, the staff was welcoming, and check-out was smooth. The room was quiet, spacious and comfortably air-conditioned. We also appreciated being able to leave our luggage in the luggage room before going to the airport. The location is excellent, with the U4 and 13A bus nearby, as well as many restaurants and a lovely neighborhood for evening walks. The only minor issue was the somewhat noisy bathroom ventilation, especially at night. Overall, a very enjoyable stay and excellent value for money.

Hotel reply

Dear Guest, Thank you for your kind words regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you found our price-to-service ratio excellent and appreciated the welcoming atmosphere provided by our staff. It is gratifying to know that you enjoyed the comfort and spaciousness of your room, as well as our convenient location. We acknowledge your feedback regarding the bathroom ventilation noise and will take it into consideration for future improvements. Your satisfaction is important to us, and we strive to ensure a pleasant experience for all our guests. Thank you once again for your thoughtful review. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

30.07.2026

9/10

Overall, I was very satisfied with my stay at this hotel. The hotel was very clean and well maintained. Its location was excellent, with easy access to public transportation and other transport links, making it convenient to get around. The open buffet breakfast was delicious and offered a great variety of food. All of the staff were friendly, kind, and helpful. The young trainee staff were also incredibly sweet, welcoming, and attentive. Their positive attitude made our stay even more enjoyable. We had a wonderful experience and would definitely stay here again. I would also highly recommend this hotel to others.

Hotel reply

Dear Guest, Thank you for taking the time to share your positive experience at Austria Trend Hotel Ananas. We are delighted to hear that you found our hotel clean and well-maintained, and that our location met your needs for convenience. It is wonderful to know that you enjoyed our open buffet breakfast and appreciated the variety we offer. We take great pride in our team's dedication to providing excellent service, and it is gratifying to hear that our staff, including the young trainees, contributed to your enjoyable stay. Your kind words and recommendation are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

27.07.2026

3/10

Dear Austria Trend Hotel Ananas Team, Thank you for your email and for inviting me to share my feedback regarding my recent stay. Unfortunately, I must say that I was really upset and disappointed with the cleanliness of my room. Upon my arrival, I immediately noticed that the cabinet, the coffee table, and even the curtains were covered with a significant amount of dust. As someone who suffers from sinusitis and allergies, this unfortunately triggered my symptoms and affected my comfort during my stay. I wanted to report the issue on my first day. However, I was in Vienna for an important appointment at the embassy and had a very busy schedule, so I did not have the opportunity to inform the reception immediately. I understand that maintaining a hotel and preparing rooms for guests is a demanding job, and I appreciate the hard work of your housekeeping staff. However, I sincerely hope that in the future, the housekeeping manager or supervisor will inspect each room carefully before guests arrive. Dust on the furniture and curtains should not be overlooked, as it can negatively affect guests, especially those with allergies or respiratory conditions. I am sharing this feedback because I hope it will help improve the quality of your service. Cleanliness is one of the most important expectations when staying at a hotel, and I believe no guest should have to experience this. Thank you for taking the time to read my comments. I hope my feedback will be taken into consideration, and I hope future guests will have a better experience. Kind regards, Abigail D.

Hotel reply

Dear Guest, Thank you for taking the time to share your thoughts regarding your recent stay at Austria Trend Hotel Ananas. I appreciate your feedback and understand your concerns regarding the cleanliness of your room, which is indeed a critical aspect of our service. I sincerely regret that the condition of your room did not meet your expectations, especially considering your sensitivities. Please rest assured that we take cleanliness very seriously, and your comments will be shared with our housekeeping team to reinforce our commitment to maintaining high standards. We strive to ensure that all rooms are thoroughly cleaned and inspected prior to guest arrival. Your insights are invaluable in helping us improve our services, and I thank you for bringing this matter to our attention. We hope to provide a better experience for you and all our guests in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

26.07.2026

7/10

The hotel is good and worth the price. Location is especially great. Only complaints are one of the reciptionists was rude and the shower was cramped with a door that did not close all the way.

Hotel reply

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the hotel to be good value and appreciated our location. However, we take your comments about the reception staff and the shower facilities seriously and will address them appropriately. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

10.07.2026

8/10

Excellent value for money. I hope it will remain that way, as I plan to visit again in the future and would be happy to stay at your hotel again. I also hope the construction work in front of the hotel will be completed soon.

Hotel reply

Dear Guest, Thank you for your positive feedback. We are pleased that you found our hotel to offer excellent value for money. We appreciate your understanding regarding the ongoing construction and hope it will be completed soon to enhance your future visits. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

17.05.2026

8/10

The only big problem of the room was the noisy air condition (?) system. it was working all the time, also without electric power on. very disturbing...expecially during the night - room 714

Hotel reply

Dear Guest, Thank you for your positive feedback. I regret to hear that the air conditioning system in your room caused disturbances during your stay. We take guest comfort seriously and will investigate this matter further to ensure a more pleasant experience in the future. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

17.05.2026

7/10

The only big problem of the room was the noisy air condition (?) system. it was working all the time, also without electric power on. very disturbing...expecially during the night - room 714

Hotel reply

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the disturbances caused by the air conditioning system in your room. Your comfort is important to us, and we appreciate your insights as they help us improve our services. With kind regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

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