Guest reviews

                                                Location
                                                2347 Reviews
                                            
9.4 /10

                                                Breakfast
                                                999 Reviews
                                            
7.8 /10

                                                Service
                                                1748 Reviews
                                            
8.4 /10

                                                Room
                                                2329 Reviews
                                            
5.9 /10

Latest reviews from our guest surveys

07.07.2026

10/10

07.07.2026

10/10

03.07.2026

5/10

03.07.2026

7/10

02.07.2026

10/10

02.07.2026

8/10

27.06.2026

9/10

26.06.2026

6/10

24.06.2026

7/10

24.06.2026

10/10

Great hotel!

Hotel reply

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas team

23.06.2026

9/10

17.05.2026

8/10

The only big problem of the room was the noisy air condition (?) system. it was working all the time, also without electric power on. very disturbing...expecially during the night - room 714

Hotel reply

Dear Guest, Thank you for your positive feedback. I regret to hear that the air conditioning system in your room caused disturbances during your stay. We take guest comfort seriously and will investigate this matter further to ensure a more pleasant experience in the future. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

17.05.2026

7/10

The only big problem of the room was the noisy air condition (?) system. it was working all the time, also without electric power on. very disturbing...expecially during the night - room 714

Hotel reply

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the disturbances caused by the air conditioning system in your room. Your comfort is important to us, and we appreciate your insights as they help us improve our services. With kind regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

12.05.2026

3/10

Neither my mobile nor my laptop could connect to the WIFI from my room, 593. This was mentioned on 2 separate days to the reception, who would call a technician. But it was never fixed. The same equipment could connect in the corridor in front of the lifts, in the restaurant and in the room with the reception. The equipment could not not obtain an ip address from the WIFI in my room. As a consequence I could not work in my room.

Hotel reply

Dear Guest, Thank you for sharing your experience regarding the connectivity issues you faced during your stay. We sincerely apologize for the inconvenience caused by the Wi-Fi problems in your room, as we understand the importance of reliable internet access for work purposes. It is unfortunate that the necessary resolution was not achieved during your time with us. Your feedback will be reviewed with our team to enhance our services and ensure similar situations are addressed more effectively in the future. We appreciate your understanding and hope to welcome you back for a more pleasant stay. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

13.04.2026

8/10

Location is so good you can overlook any negatives during the stay (and there were several)

Hotel reply

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you appreciated our prime location, which indeed plays a significant role in enhancing our guests' experiences. Your comments regarding the aspects that could be improved have been noted, and we continuously strive to enhance our services. We hope to welcome you back for another stay in the future. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

10.04.2026

8/10

Great location near train. Quiet and clean away from touristy places. A great reprieve from a full day of crowds. Our room was a little dated but the clean. Staff were all very welcoming. Our stay did not include breakfast but it looked decent. Lots of places close by to grab a bite. I would recommend.

Hotel reply

Dear Donna, Thank you for taking the time to share your positive experience at Austria Trend Hotel Ananas. We are delighted to hear that you appreciated our convenient location, clean accommodations, and the warmth of our staff. Your feedback regarding the room's decor has been noted. We are glad that you found nearby dining options satisfactory. We look forward to welcoming you back in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

10.04.2026

10/10

Despite some poor reviews, I stayed here for 3 nights in April 2026. The room was lovely and well appointed with robes and slippers as well as an assortment of bath items. I did stay in an executive room which put me on the 8th floor. It was a few extra dollars that seemed a good value as it was quieter than my friend room on the 4th floor. Construction of the new metro line is still unsightly but manageable.

Hotel reply

Dear Mary, Thank you for taking the time to share your positive experience at Austria Trend Hotel Ananas. We are delighted to hear that you enjoyed your stay with us and found your executive room on the 8th floor to be both lovely and well appointed. It is gratifying to know that the amenities, including the robes, slippers, and assortment of bath items, contributed positively to your experience. We appreciate your understanding regarding the ongoing construction of the new metro line. It is our priority to ensure that our guests have a comfortable stay, and we are pleased that you found the situation manageable. Your recognition of the value offered by our executive rooms is greatly appreciated, as we strive to provide an enhanced experience for our guests. We hope to welcome you back in the future so that you may enjoy another relaxing stay with us. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

23.03.2026

8/10

Location is perfect, room is clean, staff is helpful. I will definitely stay again.

Hotel reply

Dear Müge, Thank you for your kind words regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you found our location ideal, appreciated the cleanliness of your room, and experienced helpful service from our staff. Your positive feedback is invaluable to us, and we look forward to welcoming you back on your next visit. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

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