Guest reviews

                                                Location
                                                2335 Reviews
                                            
9.3 /10

                                                Breakfast
                                                1055 Reviews
                                            
7.9 /10

                                                Service
                                                1748 Reviews
                                            
8.3 /10

                                                Room
                                                2299 Reviews
                                            
5.6 /10

Latest reviews from our guest surveys

13.09.2026

7/10

12.09.2026

6/10

The shower doesent work, the Air conditioning doesen't work

Hotel reply

Dear Mavi, Thank you for sharing your feedback regarding your recent stay. I apologize for the inconveniences you experienced with the shower and air conditioning. Your comments are valuable to us, and we will take them into consideration for future improvements. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

11.09.2026

8/10

11.09.2026

9/10

07.09.2026

10/10

07.09.2026

9/10

06.09.2026

9/10

Proximity to the train was the best. Food options abound in the nearby area. Room was small for three people but served our need just fine as we were out most of the time.

Hotel reply

Dear Guest, Thank you for your positive feedback regarding your stay at Austria Trend Hotel Ananas. We are pleased to hear that you appreciated our convenient location and the variety of food options nearby. We understand that room size can be a consideration for some guests, and we are glad it met your needs during your visit. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

06.09.2026

6/10

05.09.2026

8/10

05.09.2026

10/10

05.09.2026

10/10

01.09.2026

9/10

I was very pleased with my stay. The price-to-service ratio was excellent. Our room was ready upon arrival, the staff was welcoming, and check-out was smooth. The room was quiet, spacious and comfortably air-conditioned. We also appreciated being able to leave our luggage in the luggage room before going to the airport. The location is excellent, with the U4 and 13A bus nearby, as well as many restaurants and a lovely neighborhood for evening walks. The only minor issue was the somewhat noisy bathroom ventilation, especially at night. Overall, a very enjoyable stay and excellent value for money.

Hotel reply

Dear Guest, Thank you for your kind words regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you found our price-to-service ratio excellent and appreciated the welcoming atmosphere provided by our staff. It is gratifying to know that you enjoyed the comfort and spaciousness of your room, as well as our convenient location. We acknowledge your feedback regarding the bathroom ventilation noise and will take it into consideration for future improvements. Your satisfaction is important to us, and we strive to ensure a pleasant experience for all our guests. Thank you once again for your thoughtful review. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

30.07.2026

9/10

Overall, I was very satisfied with my stay at this hotel. The hotel was very clean and well maintained. Its location was excellent, with easy access to public transportation and other transport links, making it convenient to get around. The open buffet breakfast was delicious and offered a great variety of food. All of the staff were friendly, kind, and helpful. The young trainee staff were also incredibly sweet, welcoming, and attentive. Their positive attitude made our stay even more enjoyable. We had a wonderful experience and would definitely stay here again. I would also highly recommend this hotel to others.

Hotel reply

Dear Guest, Thank you for taking the time to share your positive experience at Austria Trend Hotel Ananas. We are delighted to hear that you found our hotel clean and well-maintained, and that our location met your needs for convenience. It is wonderful to know that you enjoyed our open buffet breakfast and appreciated the variety we offer. We take great pride in our team's dedication to providing excellent service, and it is gratifying to hear that our staff, including the young trainees, contributed to your enjoyable stay. Your kind words and recommendation are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

27.07.2026

3/10

Dear Austria Trend Hotel Ananas Team, Thank you for your email and for inviting me to share my feedback regarding my recent stay. Unfortunately, I must say that I was really upset and disappointed with the cleanliness of my room. Upon my arrival, I immediately noticed that the cabinet, the coffee table, and even the curtains were covered with a significant amount of dust. As someone who suffers from sinusitis and allergies, this unfortunately triggered my symptoms and affected my comfort during my stay. I wanted to report the issue on my first day. However, I was in Vienna for an important appointment at the embassy and had a very busy schedule, so I did not have the opportunity to inform the reception immediately. I understand that maintaining a hotel and preparing rooms for guests is a demanding job, and I appreciate the hard work of your housekeeping staff. However, I sincerely hope that in the future, the housekeeping manager or supervisor will inspect each room carefully before guests arrive. Dust on the furniture and curtains should not be overlooked, as it can negatively affect guests, especially those with allergies or respiratory conditions. I am sharing this feedback because I hope it will help improve the quality of your service. Cleanliness is one of the most important expectations when staying at a hotel, and I believe no guest should have to experience this. Thank you for taking the time to read my comments. I hope my feedback will be taken into consideration, and I hope future guests will have a better experience. Kind regards, Abigail D.

Hotel reply

Dear Guest, Thank you for taking the time to share your thoughts regarding your recent stay at Austria Trend Hotel Ananas. I appreciate your feedback and understand your concerns regarding the cleanliness of your room, which is indeed a critical aspect of our service. I sincerely regret that the condition of your room did not meet your expectations, especially considering your sensitivities. Please rest assured that we take cleanliness very seriously, and your comments will be shared with our housekeeping team to reinforce our commitment to maintaining high standards. We strive to ensure that all rooms are thoroughly cleaned and inspected prior to guest arrival. Your insights are invaluable in helping us improve our services, and I thank you for bringing this matter to our attention. We hope to provide a better experience for you and all our guests in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

26.07.2026

7/10

The hotel is good and worth the price. Location is especially great. Only complaints are one of the reciptionists was rude and the shower was cramped with a door that did not close all the way.

Hotel reply

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the hotel to be good value and appreciated our location. However, we take your comments about the reception staff and the shower facilities seriously and will address them appropriately. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

10.07.2026

8/10

Excellent value for money. I hope it will remain that way, as I plan to visit again in the future and would be happy to stay at your hotel again. I also hope the construction work in front of the hotel will be completed soon.

Hotel reply

Dear Guest, Thank you for your positive feedback. We are pleased that you found our hotel to offer excellent value for money. We appreciate your understanding regarding the ongoing construction and hope it will be completed soon to enhance your future visits. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

17.05.2026

8/10

The only big problem of the room was the noisy air condition (?) system. it was working all the time, also without electric power on. very disturbing...expecially during the night - room 714

Hotel reply

Dear Guest, Thank you for your positive feedback. I regret to hear that the air conditioning system in your room caused disturbances during your stay. We take guest comfort seriously and will investigate this matter further to ensure a more pleasant experience in the future. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

17.05.2026

7/10

The only big problem of the room was the noisy air condition (?) system. it was working all the time, also without electric power on. very disturbing...expecially during the night - room 714

Hotel reply

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the disturbances caused by the air conditioning system in your room. Your comfort is important to us, and we appreciate your insights as they help us improve our services. With kind regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

12.05.2026

3/10

Neither my mobile nor my laptop could connect to the WIFI from my room, 593. This was mentioned on 2 separate days to the reception, who would call a technician. But it was never fixed. The same equipment could connect in the corridor in front of the lifts, in the restaurant and in the room with the reception. The equipment could not not obtain an ip address from the WIFI in my room. As a consequence I could not work in my room.

Hotel reply

Dear Guest, Thank you for sharing your experience regarding the connectivity issues you faced during your stay. We sincerely apologize for the inconvenience caused by the Wi-Fi problems in your room, as we understand the importance of reliable internet access for work purposes. It is unfortunate that the necessary resolution was not achieved during your time with us. Your feedback will be reviewed with our team to enhance our services and ensure similar situations are addressed more effectively in the future. We appreciate your understanding and hope to welcome you back for a more pleasant stay. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

13.04.2026

8/10

Location is so good you can overlook any negatives during the stay (and there were several)

Hotel reply

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you appreciated our prime location, which indeed plays a significant role in enhancing our guests' experiences. Your comments regarding the aspects that could be improved have been noted, and we continuously strive to enhance our services. We hope to welcome you back for another stay in the future. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

10.04.2026

10/10

Despite some poor reviews, I stayed here for 3 nights in April 2026. The room was lovely and well appointed with robes and slippers as well as an assortment of bath items. I did stay in an executive room which put me on the 8th floor. It was a few extra dollars that seemed a good value as it was quieter than my friend room on the 4th floor. Construction of the new metro line is still unsightly but manageable.

Hotel reply

Dear Mary, Thank you for taking the time to share your positive experience at Austria Trend Hotel Ananas. We are delighted to hear that you enjoyed your stay with us and found your executive room on the 8th floor to be both lovely and well appointed. It is gratifying to know that the amenities, including the robes, slippers, and assortment of bath items, contributed positively to your experience. We appreciate your understanding regarding the ongoing construction of the new metro line. It is our priority to ensure that our guests have a comfortable stay, and we are pleased that you found the situation manageable. Your recognition of the value offered by our executive rooms is greatly appreciated, as we strive to provide an enhanced experience for our guests. We hope to welcome you back in the future so that you may enjoy another relaxing stay with us. Sincerely, Christian Reitbauer and your Austria Trend Hotel Ananas Team

10.04.2026

8/10

Great location near train. Quiet and clean away from touristy places. A great reprieve from a full day of crowds. Our room was a little dated but the clean. Staff were all very welcoming. Our stay did not include breakfast but it looked decent. Lots of places close by to grab a bite. I would recommend.

Hotel reply

Dear Donna, Thank you for taking the time to share your positive experience at Austria Trend Hotel Ananas. We are delighted to hear that you appreciated our convenient location, clean accommodations, and the warmth of our staff. Your feedback regarding the room's decor has been noted. We are glad that you found nearby dining options satisfactory. We look forward to welcoming you back in the future. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

23.03.2026

8/10

Location is perfect, room is clean, staff is helpful. I will definitely stay again.

Hotel reply

Dear Müge, Thank you for your kind words regarding your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you found our location ideal, appreciated the cleanliness of your room, and experienced helpful service from our staff. Your positive feedback is invaluable to us, and we look forward to welcoming you back on your next visit. Best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

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