Guest reviews

                                                Comfort
                                                967 Reviews
                                            
8.9 /10

                                                Location
                                                1306 Reviews
                                            
7.8 /10

                                                Value
                                                566 Reviews
                                            
8.2 /10

Latest reviews from our guest surveys

13.07.2024

9/10

08.07.2024

7/10

21.06.2024

2/10

10.06.2024

8/10

10.06.2024

9/10

07.06.2024

6/10

01.05.2024

7/10

WE PAID THE HOTEL BILL WITH A CREDIT CARD AS SPECIFIED IN THE RESERVATION, BUT CHECKING LATER I ALSO FOUND THE CHARGE ON THE CREDIT CARD USED TO GUARANTEE THE RESERVATION. I IMMEDIATELY SENT EMAIL TO THE MANAGEMENT BUT TODAY I STILL HAVEN'T GOT IT. I AM CERTAIN THAT THEIR PROFESSIONALISM WILL RESULT IN THE REFUND OF THE AMOUNT.

Hotel reply

Dear Guest, We sincerely apologize for the inconvenience you experienced regarding the double charge on your credit card. Please rest assured that we take this matter seriously and will address it promptly. We thank you for your patience and trust that the professionalism of our team will ensure that the refund is processed efficiently. If you require further assistance, please do not hesitate to contact us directly. We appreciate your feedback and strive to improve our services. Warm regards, Christopher Postl Managing Director

30.04.2024

10/10

25.04.2024

9/10

17.04.2024

9/10

11.03.2024

10/10

08.03.2024

10/10

It was a great place for our holiday. The hotel was close to train station , the room was big and clean, the parking have enough space, the staff was very kind and helpful and even gave us a map to make our holiday easier. I highly recommend this hotel mostly if you travel by car.

Hotel reply

Dear Ludzheva, thank you for taking the time to share your positive experience at Austria Trend Hotel Bosei. We are delighted to hear that you found our location convenient, with close proximity to the train station. It's wonderful to know that you appreciated the spacious and clean room, ample parking space, and the kind and helpful staff who provided you with a map to enhance your holiday experience. We truly appreciate your recommendation, especially for those traveling by car. We hope to welcome you back soon. Christopher Postl General Manager

01.03.2024

10/10

Everything was fantastic, yeah it’s hard to find a close car park to the hotel but wasn’t big issue as is there a free parking near the hotel

Hotel reply

Dear Ali, Thank you for your positive review of Austria Trend Hotel Bosei. We appreciate your kind words. We understand that finding a close car park can be challenging, but we are glad to hear that our free parking option near the hotel was convenient for you. We hope to welcome you back soon. Best regards, Christopher Postl General Manager

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