Guest reviews

                                                Comfort
                                                1047 Reviews
                                            
9 /10

                                                Location
                                                1424 Reviews
                                            
7.9 /10

                                                Value
                                                617 Reviews
                                            
8.4 /10

Latest reviews from our guest surveys

18.10.2024

10/10

17.10.2024

3/10

09.10.2024

2/10

06.09.2024

10/10

29.08.2024

10/10

26.08.2024

10/10

26.08.2024

9/10

Everything was as expected of real 4 star hotel. From breakfast to the bed comfort. Hotel staff was very kind and helpful. Really enjoyed our trip. Will come back again to this hotel! Other than check in experience, what we could expect because of the concert, everything else was for 10*.

Hotel reply

Dear Robert, thank you for your positive feedback. We are delighted to hear that you enjoyed your stay at Austria Trend Hotel Bosei. Your kind words about our breakfast, bed comfort, and helpful staff are truly appreciated. We apologize for any inconvenience during the check-in process due to the concert. We look forward to welcoming you back on your next trip. Warm regards, Christopher Postl General Manager

16.08.2024

9/10

13.07.2024

9/10

08.07.2024

7/10

21.06.2024

2/10

01.05.2024

7/10

WE PAID THE HOTEL BILL WITH A CREDIT CARD AS SPECIFIED IN THE RESERVATION, BUT CHECKING LATER I ALSO FOUND THE CHARGE ON THE CREDIT CARD USED TO GUARANTEE THE RESERVATION. I IMMEDIATELY SENT EMAIL TO THE MANAGEMENT BUT TODAY I STILL HAVEN'T GOT IT. I AM CERTAIN THAT THEIR PROFESSIONALISM WILL RESULT IN THE REFUND OF THE AMOUNT.

Hotel reply

Dear Guest, We sincerely apologize for the inconvenience you experienced regarding the double charge on your credit card. Please rest assured that we take this matter seriously and will address it promptly. We thank you for your patience and trust that the professionalism of our team will ensure that the refund is processed efficiently. If you require further assistance, please do not hesitate to contact us directly. We appreciate your feedback and strive to improve our services. Warm regards, Christopher Postl Managing Director

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