Guest reviews

                                                Location
                                                973 Reviews
                                            
8.5 /10

                                                Value
                                                567 Reviews
                                            
8.1 /10

                                                Comfort
                                                593 Reviews
                                            
8.3 /10

Latest reviews from our guest surveys

15.09.2019

10/10

14.09.2019

10/10

12.09.2019

10/10

I Liked it very much!

Hotel reply

Dear Tereza, thank you very much for rating us. Hopefully we will welcome you again very soon! Kind regards, Your Austria Trend Hotel Bosei Team

11.09.2019

10/10

Everything was good. Lots of light in the number, clean, very good restaurant and service. Had no issues or comments about anything.

Hotel reply

Dear Dmitry, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Julia Brokx, Quality Supervisor

11.09.2019

10/10

super

Hotel reply

Dear Sergiu, thank you very much for rating us. Hopefully we will welcome you again very soon! Kind regards, Your Austria Trend Hotel Bosei Team

11.09.2019

10/10

Everything was perfect! A freandly and nice place !

Hotel reply

Dear Roberta, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Julia Brokx, Quality Supervisor

11.09.2019

8/10

10.09.2019

10/10

Very good times I spend in Hotel Bosei. Perfect service in hotel. I will arrive again. I´d like this place.

Hotel reply

Dear Vojtěch, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Julia Brokx, Quality Supervisor

09.09.2019

10/10

I love that there was everything in the room that travelers need (hot water making pot, coffee, tea, several different kits for ladies in case we forgot a few things). We stayed in the same hotel 2 years ago and none of these little things were there but they made a huge difference for me and I was absolutely happy with our stay. I gave 10 rating in all websites and would highly recommend this hotel to everyone. Keep up the great work!

Hotel reply

Dear Andrea, thank you for the great review of our hotel! We are very pleased that you enjoyed your stay. Hopefully we will welcome you again very soon! Kind regards, Julia Brokx, Quality Supervisor

08.09.2019

10/10

You are THE BEST!

Hotel reply

Dear Gabriela, thank you very much for rating us! Hopefully we will welcome you again very soon!!! Kind regards, Your Austria Trend Hotel Bosei Team

04.09.2019

8/10

A good, clean hotel, located relatively close to public transport, offers free parking, friendly staff, quiet, beautiful and relaxing view to the golf course.

Hotel reply

Dear Bogdan, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Julia Brokx, Quality Supervisor

12.08.2019

8/10

Car park was good - public transport links OK. Amenities more like a 3-star hotel than a 4-star hotel. Friendly staff. I could get to the city centre n 30 mins (with a 20 minute walk to the metro station). There is also a tram stop, but I couldn't find it with Google Maps.

Hotel reply

Dear Martin, thank you for your feedback on your stay. We are located in a quiet area in the south of Vienna, so it takes a little more time to get to the city centre. Our reception will be happy to help you find attractions or tram stations. We will take a look at the shower in your room, thank you very much for your feedback! Kind regards, Julia Brokx, Quality Supervisor

15.07.2019

4/10

After the first night I asked at reception to clean the room of not-mine hair. They said it will be taken care of. When I returned back to the hotel, I noticed nobody touched anything. I was really disappointed.

Hotel reply

Dear Tomasz, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Julia Brokx, Quality Supervisor

26.06.2019

4/10

Nice-looking hotel with green and clean surrounding. However, it seems to me the price is a bit high and its very far from the central.

Hotel reply

Dear Yousuf, thank you for your feedback. The first thing you should do when using our booking tool is to specify the travel period and the number of people. If you are not sure, we recommend that you contact the reservation department directly by e-mail or telephone. Due to the fact that you only booked for one person, € 20,00 was charged at the reception for the 2nd person. We would like to point out that you did not have to pay these costs and we granted you the 2nd person free of charge. Kind regards, Julia Brokx, Quality Supervisor

19.06.2019

10/10

I know your hotel very well, I'm for 4 times at your place, I booked all the time on booking, and this time, and when I arrived at the reception, the lady there was very poorly prepared, told me I did not reservation, after that I have booked but is not paid after that only one room is paid and so on, I want to say that both rooms were paid as usual with my credit card ... after many discussions found and she's okay

Hotel reply

Dear Ionut, we apologize for any inconvenience regarding the reservation. The colleague could not find the correct file immediately, so it took unnecessarily long. Nevertheless, we would like to thank you for your feedback, so that we can continue to improve. Kind regards, Julia Brokx, Quality Supervisor

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