Guest reviews

                                                Cleanliness
                                                374 Reviews
                                            
8.5 /10

                                                Room
                                                726 Reviews
                                            
8.4 /10

                                                Location
                                                599 Reviews
                                            
8.5 /10

Latest reviews from our guest surveys

19.07.2024

9/10

14.07.2024

8/10

13.07.2024

10/10

13.07.2024

10/10

03.07.2024

8/10

09.06.2024

8/10

08.06.2024

8/10

08.06.2024

10/10

07.06.2024

7/10

07.06.2024

7/10

07.06.2024

10/10

08.03.2024

7/10

Before check-out - which is 12 pm accordin to the hotel rules- the cleaning stuff oppened the room door twice at 9:53 am and 10:06 am while we were in the room. The receptionist should have known that we are leaving that day and must have informed the cleaning stuff! At the chevk-out I have mentioned this to the man at the reception, but indtrad of saying “sorry” he kept on saying that they have to clean 300 rooms and the time is to short. That’s not my problem! I felt like they put a pressure on me to leave the room earlier. I hope they learn of this for the future.

Hotel reply

Dear Mr. Kovács, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the early cleaning attempts before your check-out time. Rest assured, we will address this issue with our housekeeping team to ensure such incidents do not reoccur. Please accept our apologies for the response you received at the reception. We appreciate your understanding and will take your comments into consideration to enhance our service. Your comfort and satisfaction are our top priorities, and we regret if we fell short on this occasion. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Warm regards, Austria Trend Hotel Doppio

Mehr Beiträge

book at best price

Booking.com

4987 Reviews

Expedia

182 Reviews

HolidayCheck

239 Reviews

HRS

25 Reviews

Latest reviews from our guest surveys

Hotel reply

Hotel reply

Hotel reply

Hotel reply

Location

Location

Our recommendations

book at best price

Guest reviews

Booking.com

4987 Reviews

Expedia

182 Reviews

HolidayCheck

239 Reviews

HRS

25 Reviews

Latest reviews from our guest surveys

Hotel reply

Hotel reply

Hotel reply

Hotel reply

Location

Location

Our recommendations

Booking request