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Hotel reply
Dear Kato, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on our HVAC system and breakfast offerings; we continuously seek ways to enhance our guest experience. Your observations about carpet cleanliness and the placement of ashtrays have been duly noted, as we strive to maintain a welcoming environment. We value your input and will consider it in our ongoing efforts to improve. Best regards, Austria Trend Hotel Doppio