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I found everything about our stay perfect. My staff were very happy too, the rooms are large and clean, the staff were wonderful.
Location was convenient to the venue where I had my conference, and it was also convenient to the down town area, museums etc as well as the airport. Room was a nice size, and it was clean. Having a breakfast option at the hotel was great, and service was efficient and friendly. Check-in/check-out process was quick and easy. I had a very nice experience staying there.
The location of the hotel, the friendlyness of the staff and the cleanliness of the rooms were awesome. If you could work on the breakfast situation, they I would definitely recommend this hotel also to my vegan friends.
Not only I would never recommend your hotel to anyone, I will tell everyone who goes to Vienna to avoid it. Of course I will also tell our company not to ever book your hotel again for any of our employees going to Vienna. I will also write comments on Google and Trip Advisor and I think I should actually file a formal complaint to the City of Vienna to report about this. I will find out what I can do regarding protection to guests in this situations and see if I can take any legal action against the hotel or similar.