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Latest reviews from our guest surveys

11.03.2024
9/10

09.03.2024
9/10

08.03.2024
7/10

Before check-out - which is 12 pm accordin to the hotel rules- the cleaning stuff oppened the room door twice at 9:53 am and 10:06 am while we were in the room. The receptionist should have known that we are leaving that day and must have informed the cleaning stuff! At the chevk-out I have mentioned this to the man at the reception, but indtrad of saying “sorry” he kept on saying that they have to clean 300 rooms and the time is to short. That’s not my problem! I felt like they put a pressure on me to leave the room earlier. I hope they learn of this for the future.

Dear Mr. Kovács, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the early cleaning attempts before your check-out time. Rest assured, we will address this issue with our housekeeping team to ensure such incidents do not reoccur. Please accept our apologies for the response you received at the reception. We appreciate your understanding and will take your comments into consideration to enhance our service. Your comfort and satisfaction are our top priorities, and we regret if we fell short on this occasion. We hope to have the opportunity to welcome you back and provide you with a more seamless experience. Warm regards, Austria Trend Hotel Doppio

03.03.2024
10/10

03.03.2024
9/10

01.03.2024
7/10

01.03.2024
2/10

26.02.2024
6/10

24.02.2024
10/10

23.02.2024
10/10

We were pleased to stay at your hotel. The room was as i saw it on the website and the services were great. Thank you.

Dear Loredana, Thank you for choosing Austria Trend Hotel Doppio for your recent stay. We are delighted to hear that you were pleased with your room, as well as the services provided. Your kind words are greatly appreciated. We look forward to welcoming you back in the future. Warm regards, Austria Trend Hotel Doppio

18.02.2024
9/10

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