Guest reviews

6202 Reviews Excellent
8.9 out of 10

HRS

1 Reviews

9/10

Expedia

529 Reviews

9.1/10

Booking.com

7186 Reviews

8.6/10

HolidayCheck

138 Reviews

9.2/10
Location 1951 Reviews
9.8 /10
Breakfast 619 Reviews
8.2 /10
Service 1123 Reviews
8.8 /10

Latest reviews from our guest surveys

28.08.2026
8/10

21.08.2026
10/10

Great location, walking distance to everything, friendly staff, very clean. They upgraded our room. Cute welcome pastries. Definitely coming back here.

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our location, the cleanliness of our hotel, and the service provided by our staff. Your positive comments mean a lot to us and we would love to welcome you back again soon! With kind regards from Vienna R. Köttner Quality & Guest Relations Manager

19.08.2026
10/10

I stayed at the Austria Trend Hotel Europa Wien for five days in early August: a wonderful location in the city center, a spacious and comfortable room, a very generous breakfast, and friendly staff—I recommend it without hesitation.

Dear Guest, Thank you for your kind words regarding your recent stay at Austria Trend Hotel Europa Wien. We are delighted to hear that you enjoyed our central location, spacious accommodations, generous breakfast, and the service provided by our team. Your recommendation is greatly appreciated and we would love to welcome you back again for your next visit to Vienna. With kind regards R. Köttner Quality & Guest Relations Manager

18.08.2026
9/10

People at the reception are very friendly and helpful, location is great, room is nice and cozy. View from the window was beautiful, highly recommended.

Dear Joseph, Thank you for your kind words regarding our friendly reception staff, convenient location, and cozy accommodations. We are pleased to hear that you enjoyed the beautiful view from your room. Your recommendation is greatly appreciated and we hope to welcome you back again soon. With kind regards R. Köttner Quality & Guest Relations Manager

17.08.2026
7/10

14.08.2026
8/10

Convenient booking and welcoming staff upon arrival. Excellent location! Walking distance to everything, if you’re OK with 15-30 minute walk or less. Very safe. Hotel could use a slight upgrade in air-conditioning, despite extremely high temperatures while we were there, and flooring updates in rooms would be great.

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our convenient location and the welcoming nature of our staff. Your suggestions for improvements to the air-conditioning and flooring have been duly noted for consideration in future enhancements. With kind regards R. Köttner Quality & Guest Relations Manager

09.08.2026
9/10

26.07.2026
10/10

Perfect location. Very friendly staff

Dear Guest, Thank you for your kind words regarding our location and staff. We are delighted to hear that you had a pleasant experience at our hotel and we hope to welcome you back again soon for another memorable visit to Vienna. With kind regards R. Köttner Quality & Guest Relations Manager

24.07.2026
10/10

Front desk’ staff is very friendly & helpful. The hotel is 3 minutes walk to St. Stephen’s Cathedral and train station.

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location and found our Front Desk team friendly and helpful. It is wonderful to know that our proximity to St. Stephen’s Cathedral and the train station contributed to your positive experience. Thank you as well for your suggestion regarding lotion and shower caps. We would like to let you know that these and a variety of additional amenities are available upon request. Our Reception team is always happy to assist and provide many amenities to make your stay more comfortable. We hope to welcome you back again soon. Warm regards, R. Köttner Quality & Guest Relations Manager

23.07.2026
6/10

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Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke so ausführlich mit uns zu teilen. Es freut uns sehr, dass Sie insbesondere unsere zentrale Lage sowie das Preis-Leistungs-Verhältnis positiv hervorheben konnten. Gleichzeitig bedauern wir, dass der Zustand der Zimmerausstattung, die Lüftung, die Qualität einiger Frühstücksprodukte sowie die Sauberkeit des Geschirrs nicht Ihren Erwartungen entsprochen haben. Ihre Anmerkungen sind für uns sehr wertvoll und wurden bereits an die zuständigen Abteilungen weitergeleitet. Wir sind uns bewusst, dass einige Bereiche unseres Hauses nicht mehr dem neuesten Standard entsprechen. Daher freuen wir uns, dass entsprechende Maßnahmen und zukünftige Modernisierungen bereits in Planung sind, um unseren Gästen künftig noch mehr Komfort bieten zu können. Vielen Dank für Ihr ehrliches Feedback. Wir würden uns freuen, Sie bei einem zukünftigen Aufenthalt erneut bei uns begrüßen zu dürfen und Sie dann noch mehr von unserem Haus überzeugen zu können. Mit freundlichen Grüßen, R. Köttner Quality & Guest Relations Manager

22.07.2026
8/10

Everything was good ; but in the minibar waters are 4 euro each, i understand chocolate and other things are selling but every hotel i visited gave watwr free expect you

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay with us overall. We also appreciate your comments regarding the bottled water in the minibar. We understand that complimentary water is offered by some hotels and we are sorry if our pricing came as a surprise. Guest feedback like yours is valuable as we continuously review our services and offerings. We hope to have the pleasure of welcoming you back again soon. Warm regards, R. Köttner Quality & Guest Relations Manager

Mehr Beiträge

Location

Exterior view hotel building with fountain | Hotel Europa Wien
Austria Trend Hotel Europa Wien

Kärntner Straße 18/Eingang Neuer Markt 3, 1010 Wien,

europa.wien@austria-trend.at +43 (1) 515 94