Guest reviews

Latest reviews from our guest surveys

23.03.2026

8/10

20.03.2026

10/10

20.03.2026

10/10

20.03.2026

8/10

19.03.2026

9/10

16.03.2026

10/10

06.03.2026

6/10

04.03.2026

10/10

28.02.2026

9/10

19.02.2026

10/10

19.02.2026

10/10

18.02.2026

9/10

A very nice, clean place with super friendly staff. The entry area and access, though, needs to be improved for people with disabilities.

Hotel reply

Dear Liudmila B., thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and that our staff provided friendly service. Your observation about improving access for individuals with disabilities is genuinely appreciated, and we will take it into consideration as we continue to enhance our facilities. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

31.01.2026

9/10

Excellent price/location/room/schloss café und Leistung Verhältnis. Friendly and service oriëntated staff. We have stayed 7 days: every day it was our firm homebase for visiting Wien. We were looking just for top organised hotel basics for a steady stay, in always a busy and energy consuming city trip. We found it in Jänner 2026 at Maximilian. P.S. Always try Wiener Melange (or orther variants) with Apfel Strudel (or other Konditorei) in dass Schloss Café in the afternoon. It's great.

Hotel reply

Dear Bastian from H., Thank you for your kind words regarding your recent stay at Austria Trend Hotel Maximilian. We are delighted to hear that you found our location, pricing, and accommodations to be excellent, as well as our staff's service-oriented approach. It is our goal to provide a welcoming and organized environment for our guests, especially for those exploring the vibrant city of Vienna. We appreciate your recommendation of trying the Wiener Melange and Apfel Strudel at our Schloss Café. It is always a pleasure to hear when our guests enjoy the offerings we provide, and we take pride in showcasing local delicacies. Your feedback regarding your seven-day stay being a productive home base for your adventures is truly encouraging. We look forward to welcoming you back in the future to further enhance your experiences in our hotel and in Vienna. Thank you once again for choosing us as your preferred accommodation during your travels. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

19.01.2026

10/10

Exceptionally Comfortable & Perfectly Located – A Wonderful Stay at Hotel Maximilian Wien My stay at Hotel Maximilian Wien was outstanding from start to finish. The hotel blends modern comfort with elegant, imperial‑inspired design, creating a warm and inviting atmosphere that instantly makes you feel at home. The rooms are beautifully furnished, spacious, impeccably clean, and offer excellent amenities such as air‑conditioning, high‑quality bedding, and stylish bathrooms with thoughtful touches like complimentary toiletries. Guests consistently praise the hotel for its cleanliness and comfort, and I fully understand why.

Hotel reply

Dear Lidija S., Thank you very much for your exceptional review and for sharing such kind words about your recent stay at Hotel Maximilian Wien. We are truly delighted that you enjoyed your time with us from start to finish. It is especially rewarding to read that you appreciated the blend of modern comfort and imperial-inspired elegance, as well as the warm and inviting atmosphere we strive to create for our guests. Your compliments regarding the spaciousness, cleanliness, and amenities of our rooms mean a great deal to our entire team. We place great importance on high-quality bedding, thoughtful details, and impeccable housekeeping standards to ensure a comfortable and relaxing stay, so your recognition is sincerely appreciated. We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Hotel Maximilian Wien very soon. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

08.01.2026

10/10

Thank you, overall the stay was fantastic! small nuances did not spoil the overall impression. Hotel has very good sound protection from the street and from neighbors, spacious, warm and clean rooms, helpful staff, delicious breakfasts!

Hotel reply

Dear Katerina, thank you for your wonderful feedback regarding your recent stay at Austria Trend Hotel Maximilian. We are delighted to hear that you enjoyed the sound protection, spacious accommodations, and our attentive staff. It is also rewarding to know that our breakfast offerings contributed positively to your experience. Your comments will certainly motivate our team to maintain our high standards of service. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

31.12.2025

8/10

I would just advise to get taxi themselves yo avoid surprises.

Hotel reply

Dear Mrs. F. G., Thank you very much for your positive feedback and your helpful suggestion. We are pleased to hear that you enjoyed your stay with us. We are really for sorry for your inconvenience with the taxi. Please be assured, that we are going to process your information in our executive meeting. We appreciate your feedback and hope to welcome you back with us soon. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

20.11.2025

9/10

Our second stay, it was again really amazing! Breakfast now at the Parkhotel which makes sense as both hotels are next to each other. Breakfast was even better then last time, lots of variety of great quality. Extra note for the friendly lady chef behind the freshly prepared eggs, so good!

Hotel reply

Dear Marc, Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to hear that you enjoyed your experience once again and appreciated the improvements made to our breakfast offerings at the Parkhotel. Our culinary team strives to provide a delightful dining experience, and your kind words regarding our chef will certainly be shared with her. We look forward to welcoming you back for a third visit! Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

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