Guest reviews

Dear Dariia, Thank you for taking the time to share your feedback regarding your recent stay at the Austria Trend Hotel Maximilian. I appreciate your comments and the opportunity to address your concerns. I am sorry to learn that your accommodation did not meet your expectations, particularly regarding the quality of the room and comfort. I understand that the layout and temperature control negatively impacted your experience. While we strive to provide a pleasant environment for all our guests, I acknowledge that individual preferences may vary and the specifics of your stay did not align with what you anticipated. Regarding the communication of hotel information, I apologize for any inconveniences you experienced. Our team is committed to ensuring that all guests receive comprehensive information about our facilities and services. I will share your feedback with our staff to improve the clarity of the information provided at check-in and during the stay. I also appreciate your remarks concerning the bathroom amenities and the quality of the Wi-Fi. Our housekeeping team is dedicated to maintaining a high standard of cleanliness and replenishment. Your observations will be taken into account to ensure that we uphold our commitment to guest satisfaction. We value your feedback as it is crucial in helping us improve our services. I hope you will consider staying with us again, as we would welcome the opportunity to provide you with a more satisfactory experience. Kind regards, Michael Steffan General Manager Austria Trend Hotel Maximilian

Liebe Frau Doris, vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Ihr Aufenthalt bei uns im Austria Trend Hotel Maximilian Ihre Erwartungen erfüllt hat. Ihre Zufriedenheit ist unser größtes Ziel, und wir sind stolz darauf, Ihnen einen angenehmen Aufenthalt zu bieten. Mit lieben Grüßen Michael Steffan General Manager Austria Trend Hotel Maximilian

Dear Liudmila B., thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and that our staff provided friendly service. Your observation about improving access for individuals with disabilities is genuinely appreciated, and we will take it into consideration as we continue to enhance our facilities. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Michael Steffan General Manager Austria Trend Hotel Maximilian

Dear Bastian from H., Thank you for your kind words regarding your recent stay at Austria Trend Hotel Maximilian. We are delighted to hear that you found our location, pricing, and accommodations to be excellent, as well as our staff's service-oriented approach. It is our goal to provide a welcoming and organized environment for our guests, especially for those exploring the vibrant city of Vienna. We appreciate your recommendation of trying the Wiener Melange and Apfel Strudel at our Schloss Café. It is always a pleasure to hear when our guests enjoy the offerings we provide, and we take pride in showcasing local delicacies. Your feedback regarding your seven-day stay being a productive home base for your adventures is truly encouraging. We look forward to welcoming you back in the future to further enhance your experiences in our hotel and in Vienna. Thank you once again for choosing us as your preferred accommodation during your travels. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

Dear Lidija S., Thank you very much for your exceptional review and for sharing such kind words about your recent stay at Hotel Maximilian Wien. We are truly delighted that you enjoyed your time with us from start to finish. It is especially rewarding to read that you appreciated the blend of modern comfort and imperial-inspired elegance, as well as the warm and inviting atmosphere we strive to create for our guests. Your compliments regarding the spaciousness, cleanliness, and amenities of our rooms mean a great deal to our entire team. We place great importance on high-quality bedding, thoughtful details, and impeccable housekeeping standards to ensure a comfortable and relaxing stay, so your recognition is sincerely appreciated. We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Hotel Maximilian Wien very soon. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

Dear Mr. Andrew R., thank you for your kind words regarding your recent stay at Austria Trend Hotel Maximilian. We are delighted to hear that you found your experience comfortable and without any complaints. It is always our aim to provide a positive atmosphere for our guests, and your feedback is greatly appreciated. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

Dear Katerina, thank you for your wonderful feedback regarding your recent stay at Austria Trend Hotel Maximilian. We are delighted to hear that you enjoyed the sound protection, spacious accommodations, and our attentive staff. It is also rewarding to know that our breakfast offerings contributed positively to your experience. Your comments will certainly motivate our team to maintain our high standards of service. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian