Guest reviews

Latest reviews from our guest surveys

22.05.2026

10/10

Such a nice hotel and profession staff. Thank you !

20.05.2026

6/10

Although formally I received the booked room category, the room did not really meet my expectations. I paid a higher rate due to a high-demand period, but the room felt more like a lower-ground-floor room: the windows were small and placed high, there was no real view, and almost no natural daylight. As mentioned above, the temperature could not be regulated properly and the room was too warm. I also felt that information about the hotel was not communicated clearly. Even basic details, such as breakfast location or available facilities, had to be asked at the reception. There was no phone or tablet in the room, and the digital guest directory was limited to minibar prices and room service only. Some bathroom amenities were not replenished during the stay. The Wi-Fi quality was average. It was not critical for me, but for someone who needs to work from the hotel, it might not be the best option.

12.05.2026

10/10

11.05.2026

10/10

04.05.2026

9/10

04.05.2026

10/10

28.04.2026

9/10

27.04.2026

9/10

20.04.2026

10/10

Alles top!

Hotel reply

Liebe Frau Doris, vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Ihr Aufenthalt bei uns im Austria Trend Hotel Maximilian Ihre Erwartungen erfüllt hat. Ihre Zufriedenheit ist unser größtes Ziel, und wir sind stolz darauf, Ihnen einen angenehmen Aufenthalt zu bieten. Mit lieben Grüßen Michael Steffan General Manager Austria Trend Hotel Maximilian

16.04.2026

8/10

15.04.2026

9/10

18.02.2026

9/10

A very nice, clean place with super friendly staff. The entry area and access, though, needs to be improved for people with disabilities.

Hotel reply

Dear Liudmila B., thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and that our staff provided friendly service. Your observation about improving access for individuals with disabilities is genuinely appreciated, and we will take it into consideration as we continue to enhance our facilities. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

31.01.2026

9/10

Excellent price/location/room/schloss café und Leistung Verhältnis. Friendly and service oriëntated staff. We have stayed 7 days: every day it was our firm homebase for visiting Wien. We were looking just for top organised hotel basics for a steady stay, in always a busy and energy consuming city trip. We found it in Jänner 2026 at Maximilian. P.S. Always try Wiener Melange (or orther variants) with Apfel Strudel (or other Konditorei) in dass Schloss Café in the afternoon. It's great.

Hotel reply

Dear Bastian from H., Thank you for your kind words regarding your recent stay at Austria Trend Hotel Maximilian. We are delighted to hear that you found our location, pricing, and accommodations to be excellent, as well as our staff's service-oriented approach. It is our goal to provide a welcoming and organized environment for our guests, especially for those exploring the vibrant city of Vienna. We appreciate your recommendation of trying the Wiener Melange and Apfel Strudel at our Schloss Café. It is always a pleasure to hear when our guests enjoy the offerings we provide, and we take pride in showcasing local delicacies. Your feedback regarding your seven-day stay being a productive home base for your adventures is truly encouraging. We look forward to welcoming you back in the future to further enhance your experiences in our hotel and in Vienna. Thank you once again for choosing us as your preferred accommodation during your travels. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

19.01.2026

10/10

Exceptionally Comfortable & Perfectly Located – A Wonderful Stay at Hotel Maximilian Wien My stay at Hotel Maximilian Wien was outstanding from start to finish. The hotel blends modern comfort with elegant, imperial‑inspired design, creating a warm and inviting atmosphere that instantly makes you feel at home. The rooms are beautifully furnished, spacious, impeccably clean, and offer excellent amenities such as air‑conditioning, high‑quality bedding, and stylish bathrooms with thoughtful touches like complimentary toiletries. Guests consistently praise the hotel for its cleanliness and comfort, and I fully understand why.

Hotel reply

Dear Lidija S., Thank you very much for your exceptional review and for sharing such kind words about your recent stay at Hotel Maximilian Wien. We are truly delighted that you enjoyed your time with us from start to finish. It is especially rewarding to read that you appreciated the blend of modern comfort and imperial-inspired elegance, as well as the warm and inviting atmosphere we strive to create for our guests. Your compliments regarding the spaciousness, cleanliness, and amenities of our rooms mean a great deal to our entire team. We place great importance on high-quality bedding, thoughtful details, and impeccable housekeeping standards to ensure a comfortable and relaxing stay, so your recognition is sincerely appreciated. We are grateful for your recommendation and hope to have the pleasure of welcoming you back to Hotel Maximilian Wien very soon. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

08.01.2026

10/10

Thank you, overall the stay was fantastic! small nuances did not spoil the overall impression. Hotel has very good sound protection from the street and from neighbors, spacious, warm and clean rooms, helpful staff, delicious breakfasts!

Hotel reply

Dear Katerina, thank you for your wonderful feedback regarding your recent stay at Austria Trend Hotel Maximilian. We are delighted to hear that you enjoyed the sound protection, spacious accommodations, and our attentive staff. It is also rewarding to know that our breakfast offerings contributed positively to your experience. Your comments will certainly motivate our team to maintain our high standards of service. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

31.12.2025

8/10

I would just advise to get taxi themselves yo avoid surprises.

Hotel reply

Dear Mrs. F. G., Thank you very much for your positive feedback and your helpful suggestion. We are pleased to hear that you enjoyed your stay with us. We are really for sorry for your inconvenience with the taxi. Please be assured, that we are going to process your information in our executive meeting. We appreciate your feedback and hope to welcome you back with us soon. Kindest regards Michael Steffan General Manager Austria Trend Hotel Maximilian

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