Guest reviews

                                                Vibe
                                                365 Reviews
                                            
9.1 /10

                                                Amenities
                                                259 Reviews
                                            
7.7 /10

                                                Location
                                                1186 Reviews
                                            
8.5 /10

Latest reviews from our guest surveys

06.11.2022

8/10

Very nice room. Very clean and quiet. Plenty of storing space. Accross the street from the Schonbrunn Palace site. Very comfortable bed with a good selection of pillows. First class service.

Hotel reply

Dear Guest Denis P., thank you very much for welcoming you to our Austria Trend Parkhotel Schönbrunn and for taking the time to tell us about your impressions of your stay. We are happy to read that you enjoyed your stay in our house and in Vienna so much. It is particularly important to us that our guests feel comfortable! We would therefore like to thank you again for your absolutely positive input. We are already looking forward to welcoming you back to our house soon Kind regards Barbara Hahn Guest Relaion for the team from Austria Trend Parkhotel Schönbrunn

01.11.2022

8/10

28.10.2022

9/10

Thanks a lot for your welcomeness

Hotel reply

Dear Ignace, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Barbara Hahn Guest Relation - for the team of Austria Trend Parkhotel Schönbrunn

27.10.2022

9/10

26.10.2022

10/10

25.10.2022

10/10

25.10.2022

10/10

24.10.2022

7/10

I had a really upsetting experience in the hotel. After coming back of a long day, my room was cleaned and all, but I noticed that my concealer (that was in the bathroom sink before I left) was missing. After a detailed search, I told the staff and no one seemed to care or offer to do anything. Not only I had to go to a dinner party without being fully ready, as it was a special item to me - chosen with a make-up artist assistance. Now, I have to find new assistance, go to the store and buy a new one. Super upsetting situation

23.10.2022

10/10

Elegant, historical, memorable. Amazing rooms, bed and linen. Breakfast is luxurious. Superb staff.

Hotel reply

Dear Mrika, our heart leaps up as we are reading your enthusiastic and excellent feedback! We are truly grateful for your praising words, which we will share with our staff with pleasure! We are very pleased that you have enjoyed a completely perfect stay with us. Every employee at the Austria Trend Parkhotel Schönbrunn is a dedicated host and our guests can feel this passion in every department of our hotel. We are already looking forward to your next visit to be your host again. Best Regards Barbara Hahn Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

23.10.2022

9/10

22.10.2022

9/10

19.10.2022

10/10

friendly and helpful staff. good and variegated breakfast. comfortable and quiet room.

Hotel reply

Dear Claudio, Thank you for your absolute positive rating! It is very pleasing for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. Feedback from our guests is the drive to do our best and make you feel at home with us. Therefore, we would be happy to welcome you again soon and wish you all the best in the meantime! Kind regards Barbara Hahn Guest Relation – for the team of Austria Trend Parkhotel Schönbrunn

15.10.2022

9/10

Austria Trend Parkhotel Schönbrun is the absolutely best place to stay if you're not in the city center and want to stay right next to the Schönbrun palace where there is so much to do within 500 feet of the hotel. Staff are friendly and helpful so if you have any questions about where to visit definitely ask. Breakfast is a must try as they have an assortment of food available. Commute is a few minutes walk whether you take the metro or light rail.

Hotel reply

Dear Bree G., our heart leaps up as we are reading your enthusiastic and excellent feedback! We are truly grateful for your praising words, which we will share with our staff with pleasure! We are very pleased that you have enjoyed a completely perfect stay with us. Every employee at the Austria Trend Parkhotel Schönbrunn is a dedicated host and our guests can feel this passion in every department of our hotel. We are already looking forward to your next visit to be your host again. Best Regards Barbara Hahn Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

13.10.2022

10/10

We had a very pleacent accomodation in the hotel. The room , the hall and caffè were confortable and charming. The staff has bene very kindly and professional. The location is very good, just in front of Shombrun park. And the premises are full of shops and nice restaurants. Good qualità and reasonable price. We raccomanded strongly. And we’ll try to cane again

Hotel reply

Dear Orietta & D., we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are delighted to read that you enjoyed your stay in Vienna and that you felt so comfortable and welcome in our Austria Trend Parkhotel Schönbrunn – thank you for your recommendation and for your wish to come back! We would be honored to welcome you again as our valued guest. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

12.10.2022

8/10

Beautiful building Hotel close to palace Schönbrunn. Subway and tram are also close. Friendly personnel. Nice but long walk to entrance of the palace.

Hotel reply

Dear Mr. van G., first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

12.10.2022

10/10

Excellent hotel from all aspects include location which is very close to the U bahn

Hotel reply

Dear Itsik O., It is very gratifying for us that we could meet your expectations and that you enjoyed your stay in our hotel. We are especially looking forward to your great review here. Satisfied guests are our most valuable feedback and our greatest motivation! It is our pleasure to welcome you to our next stay in Vienna. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

11.10.2022

9/10

We had the best accommodation ever!!! Many congratulations for the building, the area and the staff.Our family felt like princess !! Thank you a lot and specially to Andreas from Greece in reception! We stayed in suite and it seemed like a dream! Keeping on!

Hotel reply

Dear A. Tramountanis, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at our Austria Trend Parkhotel Schönbrunn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing our aims, but exceeding the expectations of our valued guests. We are very pleased that the qualities of our Andreas caught your eye. We will be happy to share this motivating feedback with our employee Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Austria Trend Parkhotel Schönbrunn and we hope you choose us again to create more memories here whenever your travels bring you back to Vienna. Kindest regards Barbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team Mit lieben Grüßen Barbara Hahn Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

11.10.2022

9/10

Great place. Beds were very comfy, bathrooms are clean. And the hotel is near the metro station Perfect for staying multiple days in Vienna

Hotel reply

Dear Moath, It is very gratifying for us that we could meet your expectations and that you enjoyed your stay in our hotel. We are especially looking forward to your great review here. Satisfied guests are our most valuable feedback and our greatest motivation! It is our pleasure to welcome you to our next stay in Vienna. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10.10.2022

8/10

You should inform the potential guests about the rooms outside the main and historical building. There is not any mention about that in the Booking.com.

Hotel reply

Dear Jiri, We would like to thank you for choosing our Austria Trend Parkhotel Schönbrunn for your stay in Vienna. Likewise, we are very grateful for your constructive feedback. We take each of them very much to our heart to constantly improve ourselves and our complete offer as well as our service. Of course we deeply regret that you could not leave our house alone with positive memories and it came during the stay to service deficiencies. We assure you, we will include your comments in our Quality Meeting to address the points of criticism to avoid any situations like this. Your comment is highly appreciated! Only with your input and experience we are able to make positive changes! We apologize for the inconvenience caused. Nevertheless, we would be very happy if someday we would welcome you again as our guest. Of course, we will do everything we can to make sure that you enjoy your stay to the fullest. Kindest regards Barbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

05.10.2022

10/10

I absolutely enjoyed every minute of my stay. I will return and stay longer. It is by far one of the most beautiful hotels I have stayed in over the last 50 years of travel and I will recommend it wholeheartedly to relatives and friends. I was particularly impressed with the professional way every aspect of my stay was dealt with and the friendliness of every member of your staff. Thank you Kind regards. Cynthia M P.

Hotel reply

Dear Mrs. P., On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at our Austria Trend Parkhotel Schönbrunn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing our aims, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Austria Trend Parkhotel Schönbrunn and we hope you choose us again to create more memories here whenever your travels bring you back to Vienna. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

02.10.2022

9/10

The suite is amazing. Spacious rooms, very nicely furnished for a very reasonable price. View over the Park….what else would you wish for.

Hotel reply

Dear guest Hoffman, thank you for choosing our Austria Trend Parkhotel Schönbrunn for your travels to Vienna and taking time for your absolute positive review! Commitment to service and guest satisfaction is our main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks for our passion to be your host. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Kindest regards Barbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

28.09.2022

10/10

Always pleasure stay with you guys!!!! Please keep your hotel as it is !!!!

Hotel reply

Dear Mr. L., our heart leaps up as we are reading your enthusiastic and excellent feedback! We are truly grateful for your praising words, which we will share with our staff with pleasure! We are very pleased that you have enjoyed a completely perfect stay with us. Every employee at the Austria Trend Parkhotel Schönbrunn is a dedicated host and our guests can feel this passion in every department of our hotel. We are already looking forward to your next visit to be your host again. Best Regards Barbara Hahn Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

27.09.2022

10/10

it was a nice experience, to improve only the cleanliness of the room, especially the floor

Hotel reply

Dear Mr. Antenucci, first of all, we would like to thank you for staying in our Austria Trend Hotel Maximilian Vienna and for taking the time to rate your impressions. It is very important for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. We are very grateful to our guests for their constructive feedback and will gladly include your comment in our quality meeting to address the points of criticism. At the same time, we would like to apologize for the inconveniences. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Hotel Maximilian Vienna Team

18.09.2022

10/10

Our favorite hotel in Wien,we always stay here and have never been disappointed.Very good location,cleanliness,delicious breakfasts,good connection with a city center. .In summary everything is perfect for us.We hope to be there again soon.We recommend this hotel everyone

Hotel reply

Dear Katalin, our heart leaps up as we are reading your enthusiastic and excellent feedback! We are truly grateful for your praising words, which we will share with our staff with pleasure! We are very pleased that you have enjoyed a completely perfect stay with us. Every employee at the Austria Trend Parkhotel Schönbrunn is a dedicated host and our guests can feel this passion in every department of our hotel. We are already looking forward to your next visit to be your host again. Best Regards Barbara Hahn Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

15.09.2022

8/10

Trendhotel is my regular stay when I am in Vienna. Its location is fine, its staff are very friendly and the services are efficient.

Hotel reply

Dear John, It is very gratifying for us that we could meet your expectations and that you enjoyed your stay in our hotel. We are especially looking forward to your great review here. Satisfied guests are our most valuable feedback and our greatest motivation! It is our pleasure to welcome you to our next stay in Vienna. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

12.09.2022

6/10

I know your hotel since many years and stays. The people at the front desk had been like this time always be very nice, friendly and very helpful. For the rest of your staff you can work on it. Especially at your restaurant. The people at the bar also very nice .

Hotel reply

Dear Mrs. P., We would like to thank you for choosing our Austria Trend Parkhotel Schönbrunn for your stay in Vienna. Likewise, we are very grateful for your constructive feedback. We take each of them very much to our heart to constantly improve ourselves and our complete offer as well as our service. Of course we deeply regret that you could not leave our house alone with positive memories and it came during the stay to service deficiencies. We assure you, we will include your comments in our Quality Meeting to address the points of criticism to avoid any situations like this. Your comment is highly appreciated! Only with your input and experience we are able to make positive changes! We apologize for the inconvenience caused. Nevertheless, we would be very happy if someday we would welcome you again as our guest. Of course, we will do everything we can to make sure that you enjoy your stay to the fullest. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10.09.2022

10/10

An amazing hotel with imperial style. Really close to underground station. Close to Schönbrunn Park and Palace. Really comfortable bed.

Hotel reply

Dear Mrs. C., first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

06.09.2022

10/10

Super Hotel

Hotel reply

Lieber Stefan, herzlichen Dank, dass Sie sich die Zeit für Ihre konstruktive Bewertung genommen haben. Es freut uns sehr zu lesen, dass es Ihnen bei uns so gut gefallen hat. Es ist uns sehr wichtig, dass sich unsere Gäste gut betreut fühlen und Ihren Aufenthalt genießen können. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Mit lieben Grüßen Barbara Hahn Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

03.09.2022

10/10

EXCELLENT STAY,TOP QUALITY OF SERVICES,THE ROOM WAS VERY BIG AND QUIET,THE HOTEL IS IN PERFECT LOCATION AND NEAR TO THE PUBLIC TRANSPORT.WE WOULD GLADLY STAY AGAIN.GREETINGS FROM GREECE.

Hotel reply

Dear Mr. C., first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

29.08.2022

10/10

The only thing that didnt function was the VMC lack of air aspiration in the bathroom otherwise all was perfection tly good clean with a good service

Hotel reply

Dear guest Huge, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. It is very important for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. We are very grateful to our guests for their constructive feedback and will gladly include your comment in our quality meeting to address the points of criticism. Reviews from our guests is our motivation to do our best and make you feel at home with us. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

26.08.2022

7/10

I asked gluten free breads and lactose free milk but I didn't get them after 20 minutes. When I asked another staff member, he immediately gave me the milk and brought the bread to me after heating it up in 2 minutes. It was a simple request, but it wasn't answered right away, so it was a little disappointing. I asked to call a taxi through a Booking.com message, but they did not respond even after sending the message three or four times. If these points are improved, this hotel will become even better.

Hotel reply

Dear Aerin W. We would like to thank you for choosing our Austria Trend Parkhotel Schönbrunn for your stay in Vienna. Likewise, we are very grateful for your constructive feedback. We take each of them very much to our heart to constantly improve ourselves and our complete offer as well as our service. Of course we deeply regret that you could not leave our house alone with positive memories and it came during the stay to service deficiencies. We assure you, we will include your comments in our Quality Meeting to address the points of criticism to avoid any situations like this. Your comment is highly appreciated! Only with your input and experience we are able to make positive changes! We apologize for the inconvenience caused. Nevertheless, we would be very happy if someday we would welcome you again as our guest. Of course, we will do everything we can to make sure that you enjoy your stay to the fullest. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

26.08.2022

9/10

We only stayed for a couple of days in Vienna. Great location right next to the metro and Schönbrunn park. perfect also to go for a run. We would certainly stay here again

Hotel reply

Dear F. & Sarah, we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are delighted to read that you enjoyed your stay in Vienna and that you felt so comfortable and welcome in our Austria Trend Parkhotel Schönbrunn – thank you for your recommendation and for your wish to come back! We would be honored to welcome you again as our valued guest. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

26.08.2022

10/10

An excellent historical hotel. We loved being able to walk in the large old royal park across the street. The cleaning staff, desk staff and restaurant staff were all very attentive an helpful. Thanks for a great stay.

Hotel reply

Dear Mr. M., Thank you very much for taking the time to share with us the experiences you have made in our Austria Trend Parkhotel Schönbrunn. We are looking forward to your positive feedback and will of course communicate this to our entire team. We also thank you for the expressed criticisms and will address them at the next executive meeting. Your contribution will continue to motivate us in our efforts to ensure our guests the best possible stay with us. We look forward to welcoming you again soon and wish you all the best in the meantime! Kind regards Barbara Hahn Guest Relation – for the team of Austria Trend Parkhotel Schönbrunn

23.08.2022

9/10

As our main objective was to visit the Zoo, this was the best choice we found. The hotel is the best located for such a visit! The building itself was a big WOW. The bed was fantastic.

Hotel reply

Dear guest, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. It is very important for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. Reviews from our guests is our motivation to do our best and make you feel at home with us. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

23.08.2022

10/10

We were very happy with our stay at your hotel. As a big family of 6 I wish there were more possibilities for us and also some consideration as we need to book 2 rooms.

Hotel reply

Dear Hanan W., first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you and your family had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

20.08.2022

9/10

Wonderful establishment. Beautiful rooms and lovely staff.

Hotel reply

Dear Camille, thank you for choosing our Austria Trend Parkhotel Schönbrunn for your travels to Vienna and taking time for your positive review! We are very pleased that you have enjoyed a completely perfect stay with us. Every employee at the Austria Trend Parkhotel Schönbrunn is a dedicated host and our guests can feel this passion in every department of our hotel. We are already looking forward to your next visit to be your host again. Best Regards Barbara Hahn Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

17.08.2022

10/10

Great hotel! Nice stuff, great breakfast. Good location. We will come back

Hotel reply

Dear Yoav E., we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are delighted to read that you enjoyed your stay in Vienna and that you felt so comfortable and welcome in our Austria Trend Parkhotel Schönbrunn – thank you for your recommendation and for your wish to come back! We would be honored to welcome you again as our valued guest. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

17.08.2022

10/10

parkhotel Schônbrunn was top notch, from breakfast to beauty sleep !

Hotel reply

Dear Nathalie, first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. It is very important for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. We are very grateful to our guests for their constructive feedback and will gladly include your comment in our quality meeting to address the points of criticism. Reviews from our guests is our motivation to do our best and make you feel at home with us. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

16.08.2022

10/10

Great hotel very clean and comfortable,Staff very friendly.Beds very comfortable,near to train station and the zoo. I would stay here again.

Hotel reply

Dear Susan, Thank you for your very positive rating! It is very pleasing for us that you have felt comfortable in our house and we could offer you the optimal starting point for your stay in Vienna. Feedback from our guests is the drive to do our best and make you feel at home with us. Therefore, we would be happy to welcome you again soon and wish you all the best in the meantime! Mit lieben Grüßen Barbara Hahn Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

14.08.2022

10/10

This hotel is exceptionally good. The room was very spacious and super clean. The same with the bathroom. Breakfast was fantastic with wide variety of options. I will definitely come back to this hotel when traveling to Vienna.

Hotel reply

Dear Mr. K., we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are delighted to read that you enjoyed your stay in Vienna and that you felt so comfortable and welcome in our Austria Trend Parkhotel Schönbrunn – thank you for your recommendation and for your wish to come back! We would be honored to welcome you again as our valued guest. Kindest regards Barbara Hahn Guest Relation - for the team of Austria Trend Parkhotel Schönbrunn

13.08.2022

8/10

A wonderful happy stay. Thoroughly memorable and enjoyable!

Hotel reply

Dear Mrs. G., first of all, we would like to thank you for staying in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time in our hotel. If you are planning your next trip to your exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

10.08.2022

8/10

Fabulous location, extremely clean, great breakfast. Would highly recommend to anyone staying in Vienna and wants to stay outside the centre. Very easily accessible by public transport.

Hotel reply

Dear Eleanor, we are pleased to welcome you in our Austria Trend Parkhotel Schönbrunn and for taking the time to rate your impressions. We are delighted to read that you enjoyed your stay in Vienna and that you felt so comfortable and welcome in our Austria Trend Parkhotel Schönbrunn – thank you for your recommendation and for your wish to come back! We would be honored to welcome you again as our valued guest. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

09.08.2022

9/10

Reception staff no good and no speack french

Hotel reply

Dear guest Benoist, thank you for staying in our Austria Trend Parkhotel Schönbrunn and sharing your constructive feedback with us. We regret deeply that our hotel did not meet your expectations and we assure you that this does not correspond to our usual standard. We have to apologize for the inconveniences during your stay. Even if your experience with us has not been as expected, it helps us further to improve our product and service. Of course we will discuss these points in our quality meeting to address the points of criticism. We are looking forward to welcoming you back in the future and wish you all the best. Kindest regards Barbara Hahn Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

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