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9589 Reviews Excellent
9.1 out of 10

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9381 Reviews

8.8/10

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543 Reviews

9.1/10

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1008 Reviews

8.7/10

HRS

36 Reviews

8.7/10
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8.9 /10
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7.7 /10
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8.8 /10

Latest reviews from our guest surveys

02.09.2025
5/10

02.09.2025
10/10

We were so pleased with our stay. The staff were very attentive and helpful. The hotel is conveniently located to the Schonbrunn Palace and in a wonderful neighborhood. If anyone has the opportunity to stay at this hotel, don't pass it up. It is an experience that you will enjoy and appreciate.

01.09.2025
3/10

01.09.2025
10/10

31.08.2025
9/10

31.08.2025
9/10

30.08.2025
10/10

30.08.2025
3/10

Management needs to train cleaning staff. One cleaning staff commented openly ( in Chinese, apparently thinking we do not understand Chinese) complaining (we Japanese) care about small things, as they had to do the new bed sheet, which was promised by the reception.

Dear guest, thank you very much for sharing your feedback with us. We regard your comments regarding the conduct of our cleaning staff as valuable insights for improving our service standards. We sincerely apologize for the unpleasant experience you encountered during your stay. We will continue to strive to provide better service in the future. With kind regards, Michael Steffan General Manager Austria Trend Parkhotel Schönbrunn

30.08.2025
9/10

29.08.2025
10/10

29.08.2025
10/10

excellent hotel

Dear guest Ming X., thank you very much for your kind words regarding your recent stay at Austria Trend Parkhotel Schönbrunn. We are delighted to hear that you found our hotel to be excellent. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another memorable experience. Kindest regards Michael Steffan General Manager Austria Trend Parkhotel Schönbrunn

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