Guest reviews

                                                Location
                                                807 Reviews
                                            
9.2 /10

                                                Breakfast
                                                528 Reviews
                                            
8.7 /10

                                                Service
                                                554 Reviews
                                            
9.1 /10

Latest reviews from our guest surveys

10.07.2019

10/10

We really enjoyed staying there, if we ever come back to Vienna it will most certainly be there again. Family S.

09.07.2019

10/10

05.07.2019

8/10

05.07.2019

10/10

03.07.2019

8/10

01.07.2019

8/10

01.07.2019

8/10

Very nice and athmospheric hitel located in a beautiful park, still only minutes form the city centre by car. Room was clean and generally of good quality. It would be nice to have late night service (snaks and drinks) for tired travelers.

Hotel reply

Dear Kain, thank you for the positive review of our hotel! We are glad that you enjoyed your stay, especially the athmosphere and the location of the hotel with the beautiful view. We regret that you had no possibility to buy a drink or snack on your arrival. Our restaurant is open until 23:00 and each minibar is stocked with one still and one sparkling mineral water. Our minibar service is available at any time and the minibar will be replenished by our staff (current price list applies) with f.e. wine, beer, sparkling wine, Cola, orange juice, Red Bull or some snacks like Manner Schnitten, salty snacks and Haribo gum). We would like to apologize if this service was not offered to you. We also regret that the comfort room did not meet your expectations. All our comfort rooms (except 4) are constrcuted on two levels. They have also very large windows and offer a beautiful view over the city. Our executive rooms are constructed also on two levels but offer additional room and bathroom amenities. The rooms of our classic category have no stairs inside but have also smaller windows and do not offer a view over the city. We hope to welcome you again to our hotel and remain Sincerely, Raimund Höflinger - General Manager

01.07.2019

4/10

01.07.2019

8/10

30.06.2019

8/10

30.06.2019

8/10

It’s a lovely old grand hotel with great views over Vienna. Very conveniently located with a public bus service to the city centre on its doorstep. Located 30 mins to the heart of Vienna but surrounded by the woods and wineries. Perfect experience and will definitely come back here again.

Hotel reply

Dear Jill, thank you for the great review of our hotel! We are glad that you enjoyed your stay, especially the location of the hotel with the beautiful view. We hope to see you again very soon. Sincerely, Raimund Höflinger - General Manager

08.05.2019

4/10

Never have I had a double bed consist of 2 singles shoved together with 2 single duvets despite my reservation saying my room would have a double bed. For a 4 star hotel I'd expect tea and coffee facilities. Hotel is stunning from the outside.

Hotel reply

Dear Mr Stuart, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We regret that the information you received regarding the type of bed in the room was not correct. All our rooms (except the suites) have twin beds so that the rooms can be used as double (the two beds next to each other) or as twin with two separate beds. That is quiete a common standard. A coffee machine is only available in our suites but we have some kettles which we offer on request at the reception. We are really sorry that we could not meet your expectations but we hope that you will give us another chance. Sincerely, Raimund Höflinger - General Manager

17.04.2019

8/10

Clean room and friendly environment, not much amenities, Wifi and plenty parking space. Building is old with some noise on the floor when you walk.

Hotel reply

Dear Guest, Thank you for your positive review and taking the time to share your feedback. We have some kettles which we offer on request at the reception. Regarding the room amenities we would like to inform you that slippers, bathrobe and non-alcoholic drinks from the minibar are included in the room rate of our executive rooms and suites. We hope to welcome you back to our hotel very soon! Sincerely, Raimund Höflinger - General Manager

17.03.2019

10/10

Ideal combination for touring Vienna. Quiet but with easy public transport to the centre. A pity we couldn’t stay during the spring or summer to fully appreciate the surroundings and chill on the terrace overlooking the city.

Hotel reply

Dear Mr Ian, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon - maybe in summer, so that you can relax on the terrace overlooking the city. Sincerely, Raimund Höflinger - General Manager

17.03.2019

10/10

Good day! Everything was great. Loved the friendly staff, clean room, free parking. The only negative is the chair in the room that was very loose and there was a feeling that it would fall. But everything else is just super. The hotel is located in a very picturesque place, very large free parking, which is important for Vienna. We walked from the hotel to the center itself, it took 2 hours. But you can use public transport, bus + subway, it is 30 - 40 minutes. I recommend this hotel.

Hotel reply

Dear Mr Maxim, thank you for the great review of our hotel! We are very glad that you enjoyed your stay, especially the location of the hotel with the beautiful view. The city center is, as you could convince yourself of it, nevertheless easy and fast to reach in approx. 35 minutes. We hope to see you again very soon. Sincerely, Raimund Höflinger - General Manager

03.03.2019

8/10

Very friendly staff, excellent breakfast. I would have appreciated to have some hot drink facilities in the room, such as tea and coffee The towels to be used for the shower are small, a larger size would be appreciated

Hotel reply

Dear Laura, thank you for the great review of our hotel! We are glad that you enjoyed your stay. We would like to inform you that we have some kettle sets, which are available on request at the reception. We hope to see you again very soon. Sincerely, Raimund Höflinger - General Manager

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