Guest reviews

                                                Location
                                                366 Reviews
                                            
9.5 /10

                                                Breakfast
                                                289 Reviews
                                            
9.2 /10

                                                Service
                                                319 Reviews
                                            
9.3 /10

Latest reviews from our guest surveys

23.11.2021

10/10

20.11.2021

10/10

20.11.2021

9/10

18.11.2021

9/10

16.11.2021

10/10

15.11.2021

10/10

Location was perfect, the hotel is confortable, the staff is helpful and nice, and the city is beautifull, I highly recomend this place and this city to visit.

13.11.2021

10/10

12.11.2021

9/10

We were very happy with our stay - in particular that the staff were very friendly and efficient . Hotel location was excellent for us... WE look forward to returning

11.11.2021

10/10

10.11.2021

9/10

09.11.2021

10/10

From now on and forever my heart belongs to that magic, unique place!!! Thanks for everything…for the quality and comfort in every single moment of my staying. Especially thanks for the opportunity to feel myself like at home. Heated floor in the bathroom in the morning!!! And coolness in the sleeping place!! The linen smells perfect!!!! And that sleeping guide!!!! That’s a pity I have no opportunity to try your breakfast, have to leave early in the morning. You are the best!!!

31.10.2021

10/10

I would highly recommend the hotel for multipy reasons. The receptionist was very help full specially after we arrived at the airport and couldn't take the car we booked so we had to change all plans we did. But at the reception each day I asked what's or should I get to go there and there and always was very very helpfull. Also the housekeeper and the waiter's were nice to us. Hotel was spotless clean each day. Thanks for a nice stay.

Hotel reply

Dear Joanne Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raimund Höflinger - Cluster Manager

30.09.2021

8/10

We had a nice stay in your hotel, good breakfast! Nice comfort hotelroom with excellent view on the town. There was only one disappointment during our stay. Upon the reservation I had written that it was our Honeymoon. We are married 20.09.2021. Unfortunately there was notting done with this comment. We didn't expect a upgrade, but just a small attention or card we would have appreciated. Because for us it was a very special week!

Hotel reply

Dear Lisanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raimund Höflinger - Cluster Manager

15.09.2021

8/10

We had to leave very early the last morning and we asked for a lunch box instead of having a breakfast. We were very surprised with a quality of food and attention to the box! Person who prepared it needs a a BIG rise! Thank you whole personnel for a lovely stay.

Hotel reply

Dear Mr. Alex, We were pleased to receive your assessment of our hotel. We are very pleased that you felt comfortable in the house. I regret that your lunch box which we prepared did not correspond. I spoke to our kitchen in a bypassed manner so that the standard was also maintained here. We look forward to welcoming you again as our guest in the future and remain with kind regards, Raimund Höflinger - General Manager

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