Guest reviews

                                                Location
                                                328 Reviews
                                            
9.5 /10

                                                Breakfast
                                                252 Reviews
                                            
8.6 /10

                                                Service
                                                239 Reviews
                                            
9.3 /10

Latest reviews from our guest surveys

24.05.2022

9/10

24.05.2022

9/10

24.05.2022

8/10

24.05.2022

10/10

Amazing place with magical aura of Vienna! If you are looking for somewhere to forget the world around you - this is the place!

Hotel reply

Dear Anna W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raimund Höflinger - Cluster Manager

24.05.2022

9/10

23.05.2022

10/10

22.05.2022

10/10

21.05.2022

9/10

Very nice hotel - a wonderful view from the terrace. What a pleasure to have breakfast or dinner there! The bus stop is just outside and takes you fast and cheap to the city centre. We liked this hotel!

Hotel reply

Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raimund Höflinger - Cluster Manager

19.05.2022

10/10

19.05.2022

10/10

17.05.2022

9/10

13.05.2022

7/10

Great unique stay at this once palatial residence. The location and free parking were good alternatives for Vienna. The hotel is outside the city, facing in (so to speak) in a very beautiful residential neighborhood. Access via bus then metro to Vienna centre takes about 45 minutes and via Uber about 30. Rooms are very comfortable and the breakfast buffet with the views of the city is very relaxing. Would recommend!

Hotel reply

Dear Gabriella, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raimund Höflinger - Cluster Manager

25.04.2022

10/10

You are a great hotel. We stayed there a few times in the last year. The only problem was lack of heating (it was centrally turned off after midnight and restarted towards morning) during our stay in December.

Hotel reply

Dear Gürkan thank you very much for your positive review. We are very pleased that you have enjoyed your stay, especially the location of the hotel with the beautiful view. We hope to welcome you again to our hotel soon and remain with kind regards Raimund Höflinger – General Manager

19.04.2022

8/10

We love the location, the privacy and the ambiance of this hotel. It's beauty and history always holds us in awe and we feel like we have a true Viennese experience! The wait for the bus and access to the subway is excellent and we can get around the city quickly. Then there is that wonderful view of the city from the restaurant! It is stunning and we always want to have a late night drink on the terrace to enjoy the stars and the night time city. The new dog policy is a BIG turn off. That is a game changer for us and we may not come back because we value a good night's sleep and ability to enjoy the suite and RELAX without that level of unpleasant noise. The food is excellent but your menu needs to offer several vegan and dairy/gluten free options. We find it difficult to eat around the city with all the wheat and dairy in all the menus. You would get many more guests with this feature alone especially if you advertised it. Much as we love the food, I can only cheat once and awhile without having big consequences after which last for days. Please consider AC. The world is getting hotter with climate change. Being hot and unable to sleep is not an option in this day and age. It is a pity because we LOVE this hotel. We hope you will consider these changes as we will be back to visit in Vienna in the fall and we would like to stay at your beautiful hotel again. Carol & Lou S.

Hotel reply

Dear Carol, Dear Mr, thank you very much for your great review. We are very pleased that you have enjoyed your stay, especially the ambience and the location of the hotel with the beautiful view and also our breakfast. We are looking forward to welcoming you again to our hotel and remain with kind regards Raimund Höflinger – General Manager

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