Guest reviews

966 Reviews Excellent
9 out of 10

HolidayCheck

293 Reviews

8.2/10

Booking.com

685 Reviews

9/10

Expedia

21 Reviews

9/10

HRS

8 Reviews

7.9/10

Latest reviews from our guest surveys

10.07.2019
10/10

09.07.2019
10/10

Great Hotel Employes. Near Metro station, and i like how to room looks. I will definitely stay there once more. I will give hotel 8/10 but because of hospitality i give them 9/10. · Bed was short, bathroom without rain shower, and shower place was small, without body lotion, body wash, conditioner and shampoo. (only one tube with body wash and shampoo together). There is no great view from window, and air conn when i run it, air was little bit dusty.

Dear Karol K., first of all, we would like to thank you for staying in our Austria Trend Hotel Zoo and for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. As we always try to deliver exceptional services to our guests and make every stay a memorable one, we are very glad to read, that you had a pleasant time - especially because of our hotel team! Thank you for your hint due to the rain shower- we will discuss this point in our quality meeting. Regarding the bath amenities, we would like to offer you our executive room, which includes the following amenities as well as a lot more advantages: Executive room: tea facility, (non-alcoholic) minibar, buffet-breakfast, bathrobe and Slippers, bath amenities. Thank you for your hint due to the air condition, we will check this issue immediately. If you are planning your next trip to your exciting city, we are delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Hotel Zoo Vienna Team

09.07.2019
10/10

09.07.2019
10/10

08.07.2019
6/10

08.07.2019
10/10

06.07.2019
10/10

04.07.2019
10/10

03.07.2019
10/10

02.07.2019
6/10

01.07.2019
8/10

Nice room, clean hotel, close to Schonbrunn palace, easy to reach metro station. Supermarket close, on a parallel street.

Dear Ana R., we are pleased to welcome you in our Austria Trend Hotel Zoo and for for taking the time to rate your impressions. It is very important for us to receive regular feedback to continually improve the service. Therefore, we would be glad if you could give us some additional details what you missed at breakfast. We are thankful for your comments – we appreciate it! If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Hotel Zoo Vienna Team

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Location

Exterior view hotel building entrance | Hotel Zoo Wien
Austria Trend Hotel Zoo Wien

Schönbrunner Schloßstraße 38-40, 1120 Wien,

hotel.zoo@austria-trend.at+43 (1) 810 50 60-0